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Michael's Auto Services

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Michael's Auto Services Reviews (1)

My second reluctant trip to this shop started on thursday. My vehicle was leaking gasoline, and they were the ONLY shop that agreed to see me that day. I had taken the car to [redacted] the night before and they recommended this shop. Again. I called Mike's auto and explained that there was a leak, the man on the line agreed to call [redacted] and speak to the mechanic that viewed my car the day before to find out what was wrong, and he would call me right back. About a half hour goes by and no return call. I call [redacted] to make sure the rep from Mike's auto even called and he confirmed that he had. I then placed a second call to Mike's auto from my cell, and the phone rang and rang with no answer.

About 10 minutes later, he calls me back and says he was informed from [redacted] that there was a leak in the fuel line. I looked up the price of a fuel line for my vehicle on [redacted] and the line was 18.00. I asked the Mike's auto rep how much it would be to replace and he told me (without seeing it, to be fair) that it would be about $79.00.

I took my car in and AFTER he looked at it, he gave me a price of about $127.00 or so. I agreed because he has to be paid for labor of course. That is fair, and he said he should have my car ready the next day, (friday) and LATEST day would be saturday he said he would call me when it was done; again ALL of this happened on thursday. I rent a car from Enterprise and go about my day.

Friday morning about 11:30, since noone has called me yet, I assumed the car was not done and called to check on the progress. A different man picked up the line and told me that the guy that I spoke to the day before (and he was apparently the one responsible for fixing my car, )had left earlier and wasnt coming back until after 2pm.. So no only was he not working on my car, he WASNT EVEN THERE. Great..

So I said fine, I will call after 2pm. So here comes 2:30pm and I call, from my cell as I always do when calling them, and they just let the phone ring and never picked up. On a hunch, I called from my work phone and in not even 2 rings, they answered the phone, "Mike's Auto". I hung up. They have my vehicle and are screening my call.

Finally, I get a call back after 3pm from the one who was gone all morning, telling me that my car wouldnt be ready until tomorrow ( which is now Saturday). I thanked him and hung up.

Saturday morning I get a call that my car is ready and that the cost is now $212.00! That was it. I asked if there was another issue with the car that needed fixing because the price went from $79 to $127 and was now $212 all estimates from the same mechanic for the SAME CAR. He then began the charming task of raising his voice and cutting me off AS I WAS TRYING TO SPEAK because he was FLIPPING out that I was questioning his price.

The mechanic then DENIED that he had EVER told me $79. ( he did) Said he didnt tell me $127 but instead told me $140 and began to YELL at me that I was "LUCKY" that he only charged me $212 whenI could have paid THOUSANDS to some other mechanic for a jon he told me on thursday should have only cost $79.00. AND then continued to yell thst the job took him 4 hours to complete.

Now I am no mechanic, and I do not understand how these vehicles work, but I know when Im being snowed. I drove my car straight to another mechanic, explained the situation and the FIRST thing he said to me was " they charged you $212 to replace a FUEL LINE?!?!?"

Save yourself the time. Money And frustration and stay as FAR away from this business as possible.

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Description: AUTO REPAIR & SERVICE, AUTO RESTORATION, CAR WASH & POLISH, HOME INSPECTION SERVICE, TRAILER HITCHES, WHEEL ALIGNMENT, FR & AXLE SRV-AUTO, AUTO SERVICE - WINDOW TINTING, AUTO DETAILING

Address: 8830 South 1170 West, West Jordan, Utah, United States, 84088

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rstreeserviceca.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Michael's Auto Services, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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