Michel Auto Cares, Inc.

In May of 2016- Mrs *** brought here car in for repairs complaining of it running rough, a check engine light, and to replace a broken fresh air tubeWhen we inspected it, the engine was leaking oil badly, which had saturated the belts and spark plug wiresThe fresh air tube was broken
and allowing unmetered air into engine, causing it to run lean There where no codes present for any EGR system malfunctionThe engine needed valve cover gaskets, and then replace plug wires/tune up with plug wiresI talked to MR *** about this and told him that we needed to do these repairs and then see what other issues might ariseI also questioned him if he wanted to spend this much money on the car, as in general, the car was older and not it great shapeOnce we started repairs, we had a difficult time because of previous repairs that where not done correctlyOnce we finished the repairs that I had quoted Mr ***, we discovered that the fresh air tube did not change the lean codes as much as we had hopedI talked to MR *** and told him there where no lean codes yet, but we need to do more work which he declinedThe car was picked up on May 20, 2016. June 10, 2016, Car was back with check engine light and extended crankCustomer stated they could not get any codes out of itWe then found a code for the EGR valve as well as the two lean codesWe tested fuel pressure and found it low and leaking down very quickly causing the extended crankWhen I talked to Mr *** then, he told me the cat had been to many shops and no one had ever been able to fix this EGR codeI believe Mrs *** even cam up to the shop and we went the many repair orders from other shops to decide what has been done previously, and what we need to do nowI personally went back over the EGR system and found crossed vacuum lines and the main cause of all these EGR issues, a blocked vacuum port in the intake manifoldI tried to unblock this port without removing the intake manifold, but was unsuccessfulMr *** declined any other repairs and picked up the vehicle .
I have attached copies of both my invoicesMelvin