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Michelle's Grooming Salon & Boutique

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Michelle's Grooming Salon & Boutique Reviews (1)

p { margin-bottom: 0.1in; line-height: 120%; }"we expect that unhappy customer to at least relate the events that resulted in his or her unhappiness accurately" - This recount of the crucial facts by Autobahn is ironically a deliberate lie to protect themselves. It is also revealing of their character that their statement is so full of misinformation that their defense is to state that I am not being accurate. I am taking my time to act honorably with concern for other potential customers and am 100% accurate in ALL statements and swear to their accuracy. I know now more than ever the parties responsible for these statements are dishonorable and untrustworthy 1) "he’d diagnosed the assemblies needing new bearings" - Your facts are not "accurate". There was NO fault with axles OR bearings, or ANY part that was brought to Autobahn. I brought them in for PREVENTATIVE wheel bearing replacement because I lacked the special tools needed to do the job, (and so does Autobahn). EVERYTHING was totally functional when they were dropped off. The axle that NOW has a fault due to improper procedures was not spilling grease as it is now 2) "At no time did we use a hammer to extract or insert the axles from/into the hubs" - This is the important lie. The fact that they used a hammer is the basis for their accountability for my losses. There are significant hammer marks on the tin grease seals on BOTH axles. The real evidence that this is a lie about the wrongdoing was provided by Eddie's own words, twice. 1) He told me in person at Autobahn's location, that the way they install them is with a hammer. To paraphrase Eddy..."You hammer a little, then use the axle nut to pull a little, until it's in..." 2) Then AGAIN he confessed to this process on the phone by his response to my claim that it was the hammering that caused the grease tin to fail. Response was this method was proper and that he even supervised the mechanic who did it. He said this with the owner of Autobahn on the call

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