Michel's Appliance Repair

RE: ID: [redacted]In response to the letter you sent me, please find enclosed a copy of the original invoice. The job was completed 9/26/17. It is clearly stated on my invoice at the top under "all makes and models" that tnewarranty period is: parts and labor 30 days. I was contacted by the...

complainant on Jan 22, 2018 that he was having a problem with the dryer in question. That's 4 days short of 120 days. He is trying to massage his way into a free repair after almost 4 months, not the 2 months as he dishonestly stated.The reason he is having a problem is that his tenant overloads the dryer and his venting is inadequate and needed to be addressed. These two issues dry out the bearings that are on the drum supportwheels and the idler pulley.. Furthermore at the time of the first phone call he called another company that quoted him over $200 for the repair. He said he felt that the company he contacted seemed too expensive. I told him that he could get the parts on line and save himself some money and I would install the $95. So much for being mr. nice guy. He should be filing against that company not me.I did tell him I didn't want him as a client. Out of the over ten thousand clients I've serviced; this person is at the apex of being the absolute worst l've ever encountered. Getting paid was like pulling teeth, I have empathy for any other business that has to be his next victim.If my response seems a little harsh it because you really don't know how much grief this person has putme through. I was almost at the point of filing a restraining order. I may seek punitive legal action if he doesn't stop harassing me.If you need any more documentation or any other information please feel free to contact me.[redacted]Michel's AppliancePO Box 6425Oceanside, CA 92052760-433-7027