Michels Investment Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards,I have called him asking for a refund and he has told me that he dosnt have the money and I have a recording of him and he's response just like every thing else give me till Friday I dont have the moneyI can say this on Friday he will not answer his phone at allOn top of that he was talking about a bounded title? I didn't pay for a bounded title I paid for a clean title with a bounded title the car isn't even worth $

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint I went to the car lot on Saturday and on the way to my mechanic to get the car checked outThe car that was offered brakes were badWhen I put it in drive it took time for it to change gearsThe other car that was offered to me was a salvage titled carThe owner had other cars on the lotHe was only willing to give me if I paid him more moneyI purchased a [redacted] He tried to put me in an unsafe vehicle which was a [redacted] and considered that an even tradeThere's nothing fair about this situationI bought the car on September 7thIt has not been drivable sinceThe car he tried to replace it with was unsafe Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint
He sold a car with a defective motor and he advertised that the motor was in good condition
Regards,

We communicated with the customer and we offered to our office and we suggested on the phone the possibility to give to the customer another carAnd the customer never how up. If the customer cannot come to the business place we don't know how we help

Sent: Thursday, December 01, 3:PM Subject: Case # *** My name is Jean *** *** From Michel's Investments Co auto salesI first want to tell to my customer how I am sorry for all this inconvenienceIn fact purchase the car from another dealer *** phone # ***
And the seller told me that the title was still at the auctionAnd normally dealers have to wait up to days to have the titleAnd then they can return the car or bond the titleThe seller provided the receipt from the auctionAnd unfortunately the auction stated to have been unable to find the said titleTo solve the issue, I bought the bond through the title service who stated that the title has the lien and had to be released by the original sellerIn this case we have to go back the auction to contact the ownerSo he can release at least the lienAnd we still waiting his feedHere is the phone number of the title service (*** *** *** *** *** *** *** *** *** *** *** and here is attached the receipt from the auction provided by my seller *** I offered to the customer to refund the amount paid but he want more than thatAnd I am unable to paid the requested amount. So if the buyer can allow little bit more time we will fix the problem before two weeks from nowUnless he wants the refund of the paid amountTks

Sent: Sunday, January 01, 7:PM To: drteam Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business #*** Hello The problem for the case *** has been solved and we have issue a refund to the customerHere is attached the receipt of the money order

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,I have called him asking for a refund and he has told me that he dosnt have the money and I have a recording of him and he's response just like every thing else give me till Friday I dont have the money. I can say this on Friday he will not answer his phone at all. On top of that he was talking about a bounded title? I didn't pay for a bounded title I paid for a clean title with a bounded title the car isn't even worth $1000.

We received a call from the customer regarding the 2008 [redacted] a day after she puchased the vehicule. And she wanted us to send a mecanic to check the car. Her address was far. And said she have a certified mecanic who can check the car. Later on the customes said the mecanic said the car need a new...

fuel pump. And she said she want us to paid for the fuel pump. We give her a sum of $285 as she requested. Now she is saying she want the money back. At today we cannot refund the money. We don't what her mechanic did on the car. We are not responsible for that. We sold and agreed. The car was sold as is. As with no warranty

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  
I went to the car lot on Saturday and on the way to my mechanic to get the car checked out. The car that was offered brakes were bad. When I put it in drive it took time for it to change gears. The other car that was offered to me was a salvage titled car. The owner had other cars on the lot. He was only willing to give me if I paid him more money. I purchased a 2008 [redacted]. He tried to put me in an unsafe vehicle which was a 2001 [redacted] and considered that an even trade. There's nothing fair about this situation. I bought the car on September 7th. It has not been drivable since. The car he tried to replace it with was unsafe.
Regards,