Michiana's Property Management Services LLC

Initial Business Response / [redacted] (1000, 5, 2016/07/11) */ Thank you for the opportunity to reply We disagree with the consumer,s complaint in the statement that we were fired and in the facts as stated We have concluded the matter with the consumer by refunding their deposit in full I will add that no one was "scammed" as stated in the complaint We consider the matter closed Thank you

Initial Business Response / [redacted] (1000, 9, 2017/07/17) */ Thank you for the opportunity to respond We have made contact with Mr[redacted] via text and informed him that we will forward the funds in question At no time was it the intention of this respondent to intentionally withhold any funds [redacted] Initial Consumer Rebuttal / [redacted] (3000, 11, 2017/07/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) ***'s response is not acceptableAs of July 18, 2017, this issue has not been resolvedRegarding his claim, [redacted] did did text me on June 25th, 2017, in response to this issue, however his text message was vague, and did not provide any information I would consider helpful I brought this issue to ***'s attention on June 5th, On June 23rd, after several of my attempts to resolve this directly with ***, I submitted the complaint to the Revdex.comI gave [redacted] almost weeks to respond to me before I submitted my complaintIt was only after I submitted my complaint to the Revdex.com that [redacted] responded to me via text, per his responseAs of today, it has been over weeks since I informed [redacted] of this issue: -The [redacted] has not been deposited to me -No explanation has been provided as to why [redacted] collected the extra money -I refute ***'s claim that it was not his intent to withhold any of my funds, given the above information, and considering I made it very clear verbally, in text, and in email, the amount of money he was to collect for the depositAlmost two years have passed since he collected this money, the only reason I found out about the discrepancy was through a conversation I had with the tenantsAt what point would [redacted] have told me about this discrepancy and reconciled this issue, if I had not brought it to his attention? I am still waiting to receive the [redacted] Jon admitted he owes me, as well as an explanation

Initial Business Response /* (1000, 5, 2015/11/29) */
Contact Name and Title: Jon ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@gmail.com
Thank you for the opportunity to respond to this issue
We have been in touch with the tenants and it is my understanding
that the matters that were brought to our attention had been resolved
Thank you
Jon ***
OFFER:

Initial Business Response /* (1000, 5, 2016/07/11) */
Thank you for the opportunity to reply
We disagree with the consumer,s complaint in the statement that we were fired and in the facts as stated
We have concluded the matter with the consumer by refunding their deposit in full
I will add
that no one was "scammed" as stated in the complaint
We consider the matter closed
Thank you

Initial Business Response /* (1000, 9, 2017/07/17) */
Thank you for the opportunity to respond
We have made contact with Mr.*** *** via text and informed him that we will forward the funds in question
At no time was it the intention of this respondent to intentionally withhold any
funds
*** ***
Initial Consumer Rebuttal /* (3000, 11, 2017/07/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
***'s response is not acceptableAs of July 18, 2017, this issue has not been resolvedRegarding his claim, *** did did text me on June 25th, 2017, in response to this issue, however his text message was vague, and did not provide any information I would consider helpful
I brought this issue to ***'s attention on June 5th, On June 23rd, after several of my attempts to resolve this directly with ***, I submitted the complaint to the Revdex.comI gave *** almost weeks to respond to me before I submitted my complaintIt was only after I submitted my complaint to the Revdex.com that *** responded to me via text, per his responseAs of today, it has been over weeks since I informed *** of this issue:
-The *** has not been deposited to me
-No explanation has been provided as to why *** collected the extra money
-I refute ***'s claim that it was not his intent to withhold any of my funds, given the above information, and considering I made it very clear verbally, in text, and in email, the amount of money he was to collect for the depositAlmost two years have passed since he collected this money, the only reason I found out about the discrepancy was through a conversation I had with the tenantsAt what point would *** have told me about this discrepancy and reconciled this issue, if I had not brought it to his attention?
I am still waiting to receive the *** Jon admitted he owes me, as well as an explanation