Michiana's Property Management Services LLC

Initial Business Response /* (1000, 5, 2016/07/11) */
Thank you for the opportunity to reply.
We disagree with the consumer,s complaint in the statement that we were fired and in the facts as stated.
We have concluded the matter with the consumer by refunding their deposit in full.
I will add...

that no one was "scammed" as stated in the complaint.
We consider the matter closed.
Thank you

Initial Business Response /* (1000, 9, 2017/07/17) */
Thank you for the opportunity to respond.
We have made contact with Mr.[redacted] via text and informed him that we will forward the funds in question.
At no time was it the intention of this respondent to intentionally withhold any...

funds.
[redacted]
Initial Consumer Rebuttal /* (3000, 11, 2017/07/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted]'s response is not acceptable. As of July 18, 2017, this issue has not been resolved. Regarding his claim, [redacted] did did text me on June 25th, 2017, in response to this issue, however his text message was vague, and did not provide any information I would consider helpful.
I brought this issue to [redacted]'s attention on June 5th, 2017. On June 23rd, after several of my attempts to resolve this directly with [redacted], I submitted the complaint to the Revdex.com. I gave [redacted] almost 3 weeks to respond to me before I submitted my complaint. It was only after I submitted my complaint to the Revdex.com that [redacted] responded to me via text, per his response. As of today, it has been over 6 weeks since I informed [redacted] of this issue:
-The [redacted] has not been deposited to me
-No explanation has been provided as to why [redacted] collected the extra money
-I refute [redacted]'s claim that it was not his intent to withhold any of my funds, given the above information, and considering I made it very clear verbally, in text, and in email, the amount of money he was to collect for the deposit. Almost two years have passed since he collected this money, the only reason I found out about the discrepancy was through a conversation I had with the tenants. At what point would [redacted] have told me about this discrepancy and reconciled this issue, if I had not brought it to his attention?
I am still waiting to receive the [redacted] Jon admitted he owes me, as well as an explanation.