Michigan Medical Billing Specialist, LLC

Complaint: [redacted]
I am rejecting this response because:The owner did speak with their representatives through email and phone several times. The website was not functional and we have proof from professional web designers and builders that MANY essential components were missing to even make work in the simplest way. The theme was one that could be obtained for free not something unique and only obtain through them. This communication is coming from the owner. He will assume from this continued evasion that the business is stalling and being unprofessional. The owner already had several unsuccessful conversations with the company and was give the run around. He is heavily working to get the site up and running
Regards,
[redacted]

Our client is trying to extort us for a refund for work we completed. We have asked to speak directly to the owner who was working with us initially or their counsel but they keep trying to demand a refund for work we completed.  Our client cancelled a 6 month agreement of $7500 a month in Digital Marketing Services. We promptly provided a refund of $7500.00 for work that was not completed.  We would like to speak directly to the owner or their counsel to further resolve this matter.

We disagree with our clients claims as we delivered a functional website. There were no complaints or concerns raised along the way until they asked for a refund. We have already made concessions. We would like to speak with the owner to directly address all concerns. Thank you.

Complaint: [redacted]
I am rejecting this response because:
The owner has documentation supporting work that was not completed, it is Webimax that should consider that extortion applies to them, taking funds for services not provided. Please advise where to send the documentation from the owner supporting this. Thank you.
Regards,
[redacted]

We have signed contracts for the web design and digital marketing services that were delivered to our client. The website was launched on November 2, 2015. We want to resolve this amicably and address all concerns with the owner. We have yet to be able to speak to speak with him directly to discuss any issues with the website. We were made aware on 1/11/2015 that our client has also charged back Month 1 Services of $7,500 and the final web design billing of $1,125.00. We are willing to not fight the charge back of $1,125.00 to resolve this matter. However, we stand by the fact that the work was delivered and completed. Please send all documentation to WebiMax, [redacted] so we can review and address with the owner.

Complaint: [redacted]
I am rejecting this response because:Per the owner: We have evidence of fraudulent actions on the part of Webimax taking payment for a completely unusable,  non marketable site. It is completely non functional. We have to begin from square one. We have enough evidence that $8625.00 is more than reasonable to amicably resolve this issue that has been dragging on beyond a reasonable time frame.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...

satisfactory to me.
Please cancel this complaint # [redacted] against Webimax the company has agreed that they will not dispute the charges against my credit card therefore I will receive my refund with a couple of weeks. Thanks, 
Regards,
[redacted]