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Mickey's T N T

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Mickey's T N T Reviews (4)

Customer contacted Shamrock in February for quoteI observed that gutters were completely packed with debris and overflowing and her drainage issue I gave quote to clean and service gutter, do an auger service, and bring in soil to build up grade around house Customer accepted quote for gutter service and that was performed in FebruaryCustomer called back in March and wanted to do auger serviceWe performed auger service and replaced a 60' section of drain line the was collapsed Customer called again in May and stated that there was water coming through cracks in basement floor Customer stated that I guaranteed she would never have water in basementShamrock warrants our labor and materials for yearI did not guarantee she would not have any future drainage problems There are many things that can cause water issues such as window wells/footer drains, downspout lines, gutters, could be clogged after years which our office told customerCustomer was informed that we were scheduled out through June and would not be able to provide another quote for services As the customer is aware, we do not accept credit cards and we feel that another company that offers financing or credit card options for payment would be a better fit for her.SincerelyJohn Owner

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

Customer contacted Shamrock in February for quoteI observed that gutters were completely packed with debris and overflowing and her drainage issue. I gave quote to clean and service gutter, do an auger service, and bring in soil to build up grade around house. Customer accepted
quote for gutter service and that was performed in FebruaryCustomer called back in March and wanted to do auger serviceWe performed auger service and replaced a 60' section of drain line the was collapsed. Customer called again in May and stated that there was water coming through cracks in basement floor. Customer stated that I guaranteed she would never have water in basementShamrock warrants our labor and materials for yearI did not guarantee she would not have any future drainage problems. There are many things that can cause water issues such as window wells/footer drains, downspout lines, gutters, could be clogged after years which our office told customerCustomer was informed that we were scheduled out through June and would not be able to provide another quote for services. As the customer is aware, we do not accept credit cards and we feel that another company that offers financing or credit card options for payment would be a better fit for her.SincerelyJohn Owner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

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Address: 3565 Granite Way, Augusta, Georgia, United States, 30909

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