Mickey's Place

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. She can mail the refund to my address. I will expect it within 3 days. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting her responses due to the numerous inaccuracies and fabrications of the truth.  She NEVER marked any area of the jacket when we were giving her the instructions as to how my daughter wanted the jacket.  With her "so called" 15 years of experience she should able to understand that we SPECIFICALLY" told her NOT to put the patch on the elbow!  The incapability of her equipment OR her work load is not our problem and if she wasn't going to be able to do the job the way we wanted and was PAID to do so she should have never taken on the job.  Which brings me to another part of her response, when we requested the "#" sign in on the patch it was what my daughter wanted (she acknowledges this in her response).  NOT what other students had put on their jacket! We didn't ask for her opinion or her to take it upon herself to do it how she wanted it done!!!  When we took the jacket to A REAL PROFESSIONAL the patch was removed from the spot Michaela had incorrectly placed it.  It didn't lave any holes! So apparently in 15 years she still doesn't have this knowledge.  She obviously DO NOT UNDERSTAND the concept that she is being paid to do a job the way the CUSTOMER WANTS it done! NOT the way she wants it done.  She at the very least owes me the $37 she SHOULD HAVE never accepted for not doing the patch it was suppose to and making us wait for a month for the jacket that she did correct in the first place!!! In talking with other people in our community, I am not the only person to have this problem! Regards.[redacted]