Complaint: [redacted] I am rejecting this response because: Wells Fargo informed my mother the charged of $is considered a third party authorized charge as the result of your employee, Travis stated My mother authorized the purchaseTherefore, I do not acceptthis matter as closed considering 1) I am entitled to reimbursement for the cost of the battery 2) A remanufactured alternator was placed in my vehicle without my knowledge or consent & I was overcharged for the remanufactured alternatorAgain, a fair & acceptable resolution is $considering the totalcost was $Your business would still be paid $217.15.Regards, [redacted]
Your mother paid for the majority of the repair using a credit card over the phoneShe has disputed the use of the card saying it was unauthorized useTherefor since the amount that was charged and is now disputed is in excess of your request for settlement I am considering this dispute resolved and closed[redacted]
I previously responded to this complaint
Complaint: [redacted] I am rejecting this response because: Wells Fargo informed my mother the charged of $is considered a third party authorized charge as the result of your employee, Travis stated My mother authorized the purchaseTherefore, I do not acceptthis matter as closed considering 1) I am entitled to reimbursement for the cost of the battery 2) A remanufactured alternator was placed in my vehicle without my knowledge or consent & I was overcharged for the remanufactured alternatorAgain, a fair & acceptable resolution is $considering the totalcost was $Your business would still be paid $217.15.Regards, [redacted]
Your mother paid for the majority of the repair using a credit card over the phoneShe has disputed the use of the card saying it was unauthorized useTherefor since the amount that was charged and is now disputed is in excess of your request for settlement I am considering this dispute resolved and closed[redacted]