Microbusiness Training Centre Inc

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Thursday, May ** 2016This is in reply to the complaint ID #***First, we would like to apologize to the
customer for any inconvenience caused.In regards to the membership, it is only one of two option offered to customers upon checkout with their first orderCustomers who select the VIP Membership option during checkout are sent a membership confirmation email and reminder emails before the fifth reminding them to either skip the month or make a purchaseVIP members who do not shop or skip by the 6th day of each month (11:59:p.mEST), are charged $and receive the same amount in store creditMembers may redeem this credit on AdoreMe.com at any timeVIP members who do skip the month (before the *** 11:59:p.mEST) may change their minds and are free to shop any item in their showroom throughout the month.Please note this is an automatic billing, and members who do not participate in the active membership may accumulate store credits.That being said, we see that the customer was able to refund $via our online helpdesk (see below) and we now confirm that the customer has been unsubscribed from the membership (see below)When unsubscribing, it is stated that all unused credits will be forfeitedCustomer did have to select “I agree” to processes the un-subscriptionHowever, we see that the $Store Credit that was forfeited was refunded via our Claims Department on May ** (see attached image 1)If there are further comments, questions or concerns, please let us know.Best regards,Sandra N*** * *** ** *** *** *** ***
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Hello,In the attachment you can find our response to the complaint ID #*** Please let us know if there is anything else you might need.Best regards, Sandra N***AdoreMe, Inc*** * *** *** *** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
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Aftet emailing and calling the company repeatedly and getting no whereI contacted Revdex.comI then let the company know that I had contacted the Revdex.com and they suddenly had a change of heart and decided to honor their return policyI received a refund minus a restocking feeI'm thankful to have my
money back but would never shop through Adore Me againNor would I advice anyone else to.Revdex.com:At this time, my complaint, ** *** regarding Adore Me, Inchas been resolved
Sincerely,*** ***

Hello,In the attachment you can find our response to the complaint ID #***Please let us know if there is anything else you might need.Best regards, Sandra N***AdoreMe, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,
and find that this resolution is satisfactory to me and the matter has been resolved
Hi, I have heard from Adore me .com and they have agreed to refund dollars charged wrongfully to my accountIf I have any further problems I'll contact you againThank you very much! *** ***
Sincerely,
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Hello,In the attachment you can find our response to the complaint ID #*** Please let us know if there is anything else you might need.Best regards, Sandra N***

Revdex.com:At this time, my complaint, ID *** regarding Adore Me, Inc has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
They refunded me the money I needed after a long waitThank youSincerely,*** ***

Revdex.com:At this time, my complaint, ID *** regarding Adore Me, Inchas been resolved.I initiated contact to cancel my automatic billing, which they did
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
 Adore Me has deactivate my account  thank you for...

your help. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. My money was refunded in full, however, I still believe that the company needs to make their...

billing practices more clear, especially with regard to purchases made online. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. However, I will note that I was NOT given the option to sign up for the VIP program. It was automatically done when I failed to see the tiny little "pay as you go" box at checkout.  This is the ONLY way to not automatically get signed up for their VIP program. This is NOT clear to the customer. Also, I NEVER received any emails from Adore Me reminding me to skip or cancel my membership. It was only when I noticed it coming out of my bank account that I realized something was being charged to me that I never agreed to. While this company did finally give me a refund, this is a TERRIBLE way to do business and I will never shop with them again. I actually really liked the item I received. Perhaps they should rethink their business model as I know for a fact I'm not the only one who's had this same exact experience.
Sincerely,
[redacted]

Hello,In the attachment you can find our response to the complaint ID #[redacted] Please let us know if there is anything else you might need.Best regards,   Sandra N[redacted]AdoreMe, Inc[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:I was refunded a little under 3 months out of the 6 months they charged me for, I then later received an email from someone saying that I can email someone else and such to try and get back the rest of my money. Unfortunately I do not have time to...

go through that process so I took it as a loss and canceled and re issued a new credit card. I still feel as though the company should of refunded 100% of my money right away, I'm just taking this as a lesson to be learnt anyway.At this time, my complaint, ID [redacted] regarding Adore Me, Inc has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Adore Me, Inc has been resolved.
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.The refund has hit my bank account. Now I just need assurance my credit card information is going to be deleted and no more charges will show up in my account.   
Sincerely,
[redacted]