Micromax

Dear Consumer, I am sorry that we were unable to detail your vehicle in the time promisedWe should have offered a discount on the service along with an explanation and apologyPlease contact me and I will arrange for a percent discount on the detailThank you for your business.*** [redacted] General Manager [redacted]

I'm sorry that the Durango that [redacted] purchased did not come from the factory with the HomeLink option.   As a good will I would adjust the pricing by refunding 200.00 or offering a 250.00 Golling store credit. Thank you,[redacted]General Manager###-###-####

Dear Consumer,  I am sorry that we were unable to detail your vehicle in the time promised. We should have offered a discount on the service along with an explanation and apology. Please contact me and I will arrange for a 50 percent discount on the detail. Thank you for your business.[redacted]...

[redacted]General Manager [redacted]

[A default letter is...

provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards tobthe 200.00 dollar refund.
[redacted]