Mid-America Insulation & Supply, LLC

DEAR Revdex.com,Revdex.com never stated what needs clarification All the is stated on what you require more info on is 'Revdex.com respectfully"like someone didn't finish typing in what is the issue that needs to be clarified Please send the rest of that statement and we will be happy to clarify any point Thank You, [redacted] ***

I am sorry Mr [redacted] feels this way! We have went out several times to touch up spots and try to make this customer happyIn regards to the overspray Mr [redacted] is claiming - everything in the barn was covered in a professional manner We are professional with over years in the insulation business with 100s of thousands of jobs completedWe take great pride in our work and care about our customers! We feel really bad that Mr [redacted] is unhappy with our service As you can see in the pictures everything was cover by our installers Time for acceptance of agreement: This agreement (“Agreement”) is a contract of terms and conditions and must be signed and returned to The Insulation Man (“Contractor”) by the customer within days of the customer’s date of signing, or this Agreement will be deemed null and voidAcceptance by the Contractor of this Agreement depends upon approval of customer by the Contractor’s credit departmentLiability: The Contractor shall not be responsible for any damages, either before commencement of or during the work described herein on account of delay, transportation difficulties, priorities, strikes, accidents, war, act of God, Fire, sudden rain, storms, windstorms, other casualty or theft or other causes beyond its controlThe Contractor will exercise reasonable care when performing the work in accordance with industry standardsContractor shall also not be held responsible for any water damage to the interior or exterior building or premises upon or in which such work is done; or any damage to said work cause by settlement, shifting, expansion, moving, warping, distortion, or failure of any structure, roof deck, walls, floors, ceilings, or foundations of said buildingCustomer is urged to cover furniture, remove belongings from walls, floors and ceilings (pictures, mirrors, etc.) and otherwise take preventative measures to protect their property Customers required insurance: Customer shall carry homeowners insurance in the full replacement value of all improvements on the Property and Public Liability InsuranceSpray Foam: Customer accepts the responsibility of providing a work space that is clean and free of debris which will be vacated absolutely before the application is initiated and for a minimum of hours after the spray foam application has ceasedContractor will apply the polyurethane foam to the desired surface; however, Contractor is NOT responsible for any overspray on any surface, tools, materials, equipment, or other objects left in the area where foam application is meant to occurThe customer understands that certain applications of polyurethane foam may require a covering in order to meet fire/building code and/or control moisture vapor transmission in an effort to eliminate potential condensation within the wall assemblythe customer hereby accepts the responsibility of complying with any further local, state, or federal requirements, code compliance issues, or any other consequential requirements of applying polyurethane foamAll persons including, but not limited to, homeowners, inhabitants, tenants, guests, invitees, general contractors, subcontractors, inspectors, or anyone not wearing PPE (Personal Protection Equipment) is not permitted to access or inhabit the space for a minimum of hours a f t e r applicationAll MSDS sheets are available at ncfi.comThe Contractor is NOT responsible for any injuries to any persons visiting, working and or inhabiting the worksite

I am sorry Mr. [redacted] feels this way!  We have went out several times to touch up spots and try to make this customer happy. In regards to the overspray Mr. [redacted] is claiming - everything in the barn was covered in a professional manner.  We are professional with over 19 years in the...

insulation business with 100s of thousands of jobs completed. We take great pride in our work and care about our customers!  We feel really bad that Mr. [redacted] is unhappy with our service.  As you can see in the pictures everything was cover by our installers.  1. Time for acceptance of agreement: This agreement (“Agreement”) is a contract of terms and conditions and must be signed and returned to The Insulation Man (“Contractor”) by the customer within 3 days of the customer’s date of signing, or this Agreement will be deemed null and void. Acceptance by the Contractor of this Agreement depends upon approval of customer by the Contractor’s credit department. 2. Liability: The Contractor shall not be responsible for any damages, either before commencement of or during the work described herein on account of delay, transportation difficulties, priorities, strikes, accidents, war, act of God, Fire, sudden rain, storms, windstorms, other casualty or theft or other causes beyond its control. The Contractor will exercise reasonable care when performing the work in accordance with industry standards. Contractor shall also not be held responsible for any water damage to the interior or exterior building or premises upon or in which such work is done; or any damage to said work cause by settlement, shifting, expansion, moving, warping, distortion, or failure of any structure, roof deck, walls, floors, ceilings, or foundations of said building. Customer is urged to cover furniture, remove belongings from walls, floors and ceilings (pictures, mirrors, etc.) and otherwise take preventative measures to protect their property.  7. Customers required insurance: Customer shall carry homeowners insurance in the full replacement value of all improvements on the Property and Public Liability Insurance. 11. Spray Foam: Customer accepts the responsibility of providing a work space that is clean and free of debris which will be vacated absolutely before the application is initiated and for a minimum of 24 hours after the spray foam application has ceased. Contractor will apply the polyurethane foam to the desired surface; however, Contractor is NOT responsible for any overspray on any surface, tools, materials, equipment, or other objects left in the area where foam application is meant to occur. The customer understands that certain applications of polyurethane foam may require a covering in order to meet fire/building code and/or control moisture vapor transmission in an effort to eliminate potential condensation within the wall assembly. the customer hereby accepts the responsibility of complying with any further local, state, or federal requirements, code compliance issues, or any other consequential requirements of applying polyurethane foam. All persons including, but not limited to, homeowners, inhabitants, tenants, guests, invitees, general contractors, subcontractors, inspectors, or anyone not wearing PPE (Personal Protection Equipment) is not permitted to access or inhabit the space for a minimum of 24 hours a f t e r application. All MSDS sheets are available at ncfi.com. The Contractor is NOT responsible for any injuries to any persons visiting, working and or inhabiting the worksite.

Complaint: [redacted]
I am rejecting this response because:
 
I could not remove the door from the wall..... yes  they did put plastic on the door.... but when ?  there is overspray on the outside finish of my door which can not be removed.... I have text messages saved where  [redacted] told me to get estimates to  fix the door and  when I checked in with the manufacturer of the door they said any paint will  void the warrentee of the door.... it must be replaced.... when I told [redacted] what they told me and  I would gladly give him the information to contact the manufacturer  he said I would have to take it up with corp office... when I attempted to do that no one would return my call.... this door is a roll up door not a sectional..... if my  door is not  taken care of I will take them to court... I have full pictures and witnesses... I can and will prove my case...
Sincerely,
[redacted]

DEAR Revdex.com,Revdex.com never stated what needs clarification.  All the is stated on what you require more info on is 'Revdex.com respectfully"... like someone didn't finish typing in what is the issue that needs to be clarified.  Please send the rest of that statement and we will be happy to clarify any point.  Thank You,             [redacted]