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Mid-America Pawn

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Mid-America Pawn Reviews (1)

Around November XX XXXX I took a brand new 32 in Samsung television to this pawn shop to get A holiday loan. the tv was still in the box and everything and was opened by the shop. I came in February **, [redacted] and paid the loan off and retrieved the television. I nor did the workers take the tv back out the box when I picked it up, which was nt smart of either of us. Once I arrived home and took the tv out the box it was cracked!! I called the shop the next morning because they were closed and was told to come talk to management in the afternoon. I went the next morning and showed them the tv and he accused me of dropping it and insisted that it was not broke by his staff. The TV was not packed properly and the screen had to have been broken when they boxed it back up. The bottom stand was placed directly against the screen. the manager insisted that his staff wouldn't do that. but went on to offer me 40.00. This gesture alone told me that some foul play had taken place. I refused to take the money and left the store.Desired SettlementI want my TV to be replaced. I would even accept a used one even though mine was brand new.Business Response to whom it may concern, as stated by the customer, unfortunately neither of us looked in the box before she took the tv home. when the customer originally brought the tv in, we took it directly to our electronics room and it never moved again until she picked it up approx three months later.for both of our protection we should have opened the box before she left. hindsight is 20-20

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Description: Pawnbrokers

Address: 3524 Park Ave, Memphis, Tennessee, United States, 38111-5622

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