Mid America Regional Information Systems

Initial Business Response / [redacted] (1000, 5, 2015/07/17) */ Contact Name and Title: [redacted] President Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @marisnet.com Complainant was a member of Mid America Regional Information Systems until we were notified to terminate her membership on February 27, At that time her account was adjusted leaving a balance of $for her January and February membershipShe had been billed through March and the March fees were removed from her account In conversation with our accounting staff, complainant stated that she did not notify anyone that she was not renewing her membership, including her broker, the association that she belonged to or MARISShe simply stopped paying Our rules are clear that a member must notify MARIS prior to the last business day of the previous month to avoid current month feesAs complainant did not notify us by December 31, 2014, she owes membership fees for January and FebruaryWe do not track whether or not Complainant accessed the system during January or February as our fees are membership based and not usage basedComplainant has been assessed a $late fee for failure to pay her account in a timely manner