Mid-Cities Family Care

Texas Health Physicians Group (THPG) thanks you for bringing this billing issue to our attentionWe have worked diligently to obtain a resolution to the areas highlighted within the requestWe worked with THPG’s Mid Cities Family Care and the Texas Health Resources (THR) business office, who provided the following information: Mid-Cities Family Care does not have a patient listed with the name provided under customer information;THR Business office was unable to find a patient in either active or archived accounts under name provided within customer information;A THPG patient advocate attempted to contact consumer three times offering assistance regarding concerns, with no calls returned; We strive to live Texas Health Resources' faith-based values: respect, integrity, compassion and excellenceOn behalf of THPG, we apologize for any inconvenience and welcome the opportunity to assist you upon receipt of additional account information

Texas Health Physicians Group (THPG) thanks you for bringing
this billing issue to our attention. We have worked diligently to obtain a
resolution to the areas highlighted within the request. We worked with THPG’s
Mid Cities Family Care and the Texas Health Resources (THR) business office,
who...

provided the following information:
 
Mid-Cities Family Care does not have a patient
listed  with  the name provided under  customer information;THR Business office was unable to find a patient
in either active or archived accounts under name provided within customer
information;A THPG patient advocate attempted to contact
consumer three times offering assistance regarding  concerns, with no
calls returned;  We strive to live Texas Health Resources' faith-based values:
respect, integrity, compassion and excellence. On behalf of THPG, we apologize
for any inconvenience and welcome the opportunity to assist you upon receipt of
additional account information.