Initial Business Response /* (1000, 5, 2015/11/10) */
Initial Consumer Rebuttal /* (3000, 7, 2015/11/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The first time they came the house was a mess and they sprayed mattresses only and told us afterwards that
they can't do their job because of the messThe second time they came the house was completely cleaned up and all furniture pulled a couple inches from the wall for them to spray behind as we were told they couldn't touch any of our belongingsThey told me they would spray ALL furniture, carpets, and walls and assured me nothing could possibly survive what they sprayed/foggedUpon further inspection I noticed they didn't spray behind anything what so ever they didn't spray dressers or drawers, they didn't spray carpets, and they didn't spray the wallsHere it is almost a month after the fact and Im just now getting rid of the problem which I've had to do myself because not only do I not trust them to do it, I don't trust any exterminator nowAlso they never once told us it would take multiple treatmentsThey said we could move back in our bug free home the same night
Initial Business Response /* (1000, 5, 2015/11/10) */
Initial Consumer Rebuttal /* (3000, 7, 2015/11/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The first time they came the house was a mess and they sprayed mattresses only and told us afterwards that
they can't do their job because of the messThe second time they came the house was completely cleaned up and all furniture pulled a couple inches from the wall for them to spray behind as we were told they couldn't touch any of our belongingsThey told me they would spray ALL furniture, carpets, and walls and assured me nothing could possibly survive what they sprayed/foggedUpon further inspection I noticed they didn't spray behind anything what so ever they didn't spray dressers or drawers, they didn't spray carpets, and they didn't spray the wallsHere it is almost a month after the fact and Im just now getting rid of the problem which I've had to do myself because not only do I not trust them to do it, I don't trust any exterminator nowAlso they never once told us it would take multiple treatmentsThey said we could move back in our bug free home the same night