Mid Ohio Surgery Center

This letter is in response to ID ***We have reviewed the information presented as well as ourrecordsI want to start by saying that our billing is outsourced to *** *** ***All billing questionsare placed through them*** *** *** is the first to know if a refund is due
to anyoneOnce theyknow, they are supposed to give that information directly to the accountant *** *** in a timelymannerAt no point in time is Dr*** directly responsible for giving refunds as this is donethrough Mid Ohio Surgery Center.In the matter of *** ***, the accountant *** *** only just recently received the informationregarding his refundHe had not received several emails regarding this refund and we are verydisappointed to hear that *** *** *** is falsifying information to patients hurting our reputation.This is being investigatedMr***' refund had already been mailed to him prior to the date of yourletterAs far as any further compensation, the patient should address this with *** *** *** as itwas their negligence which caused any delayI do hope that this resolves any questions regarding this caseThank You,*** ** *** *** *** *** *** ***

This letter is in response to ID [redacted]. We have reviewed the information presented as well as ourrecords. I want to start by saying that our billing is outsourced to [redacted]. All billing questionsare placed through them. [redacted] is the first to know if a refund is due to anyone....

Once theyknow, they are supposed to give that information directly to the accountant [redacted] in a timelymanner. At no point in time is Dr. [redacted] directly responsible for giving refunds as this is donethrough Mid Ohio Surgery Center.In the matter of [redacted], the accountant [redacted] only just recently received the informationregarding his refund. He had not received several emails regarding this refund and we are verydisappointed to hear that [redacted] is falsifying information to patients hurting our reputation.This is being investigated. Mr. [redacted]' refund had already been mailed to him prior to the date of yourletter. As far as any further compensation, the patient should address this with [redacted] as itwas their negligence which caused any delay.I do hope that this resolves any questions regarding this case.Thank You,[redacted]