Dealing with this company was a very frustrating experience and I would strongly urge you to move on to the next fencing company First, we agreed on price, the fence layout, fence design, etc We were told to pay half up front so they could order materials, which seemed reasonable at the time However, after getting payment, we did not hear from the owner for weeks After numerous emails and phone calls and thinking he took the money and ran, he finally sent us an email asking what type of fence we wanted You know, the fence we agreed upon and he was supposed to order weeks ago!! He had a "no refund" policy so I felt stuck and forced to proceed with his company After another weeks of waiting and getting the run around, they finally made it out to my house and installed the fence It was amateur hour out there First, they started digging and installing the fence in the wrong areas Luckily I work from home and was able to catch it, but they left 8-holes around my yard They left debris (clay, rock, gravel) all over the yard instead of hauling it away, so I actually had to go out and clean it up when they left We would have asked them to do it but it took weeks to get them out in the first place and my grass would be dead in a couple days!Also, they cut my Internet wire when digging a fence post The employees did not come to my door to tell me this So on top of not being able to work the rest of the afternoon and had to sit on the phone with AT&T for a couple hours trying to figure out why my internet wasn't working until we connected the dots The company did not call to mark the underground wires and cables, which is required by law I did verify this by calling and having them search for a ticket Now, here's the good part When we attempted to rectify the situation with the owner and ask for a discount based on all the aforementioned issues, he was unapologetic and arrogant He threatened to put a Mechanic's Lien against our home and take us to court over 10% of the contract price, or $ He even bragged that his attorneys win cases all the time Now, I'm not sure of another business owner I've heard of that brags about the number of lawsuits he's won I'm pretty sure this is a regular occurrence for this company Anyway, of course, we bowed to the bullying because of the threat of paying legal fees in the event we lost We have our first child on the way and it just wouldn't make sense However, this company doesn't deserve your business As you can see from my review, this company cuts corners, treats customers like dirt, and will be unapologetic if anything is not done up to your standards, not to mention is more than willing to take you to court
Dealing with this company was a very frustrating experience and I would strongly urge you to move on to the next fencing company. First, we agreed on price, the fence layout, fence design, etc. We were told to pay half up front so they could order materials, which seemed reasonable at the time. However, after getting payment, we did not hear from the owner for 6 weeks. After numerous emails and phone calls and thinking he took the money and ran, he finally sent us an email asking what type of fence we wanted. You know, the fence we agreed upon and he was supposed to order 6 weeks ago!! He had a "no refund" policy so I felt stuck and forced to proceed with his company. After another 6 weeks of waiting and getting the run around, they finally made it out to my house and installed the fence. It was amateur hour out there. First, they started digging and installing the fence in the wrong areas. Luckily I work from home and was able to catch it, but they left 8-12 holes around my yard. They left debris (clay, rock, gravel) all over the yard instead of hauling it away, so I actually had to go out and clean it up when they left. We would have asked them to do it but it took 12 weeks to get them out in the first place and my grass would be dead in a couple days!Also, they cut my Internet wire when digging a fence post. The employees did not come to my door to tell me this. So on top of not being able to work the rest of the afternoon and had to sit on the phone with AT&T for a couple hours trying to figure out why my internet wasn't working until we connected the dots. The company did not call 811 to mark the underground wires and cables, which is required by law. I did verify this by calling 811 and having them search for a ticket. Now, here's the good part. When we attempted to rectify the situation with the owner and ask for a discount based on all the aforementioned issues, he was unapologetic and arrogant. He threatened to put a Mechanic's Lien against our home and take us to court over 10% of the contract price, or $700. He even bragged that his attorneys win cases all the time. Now, I'm not sure of another business owner I've heard of that brags about the number of lawsuits he's won. I'm pretty sure this is a regular occurrence for this company. Anyway, of course, we bowed to the bullying because of the threat of paying legal fees in the event we lost. We have our first child on the way and it just wouldn't make sense. However, this company doesn't deserve your business. As you can see from my review, this company cuts corners, treats customers like dirt, and will be unapologetic if anything is not done up to your standards, not to mention is more than willing to take you to court.
Dealing with this company was a very frustrating experience and I would strongly urge you to move on to the next fencing company First, we agreed on price, the fence layout, fence design, etc We were told to pay half up front so they could order materials, which seemed reasonable at the time However, after getting payment, we did not hear from the owner for weeks After numerous emails and phone calls and thinking he took the money and ran, he finally sent us an email asking what type of fence we wanted You know, the fence we agreed upon and he was supposed to order weeks ago!! He had a "no refund" policy so I felt stuck and forced to proceed with his company After another weeks of waiting and getting the run around, they finally made it out to my house and installed the fence It was amateur hour out there First, they started digging and installing the fence in the wrong areas Luckily I work from home and was able to catch it, but they left 8-holes around my yard They left debris (clay, rock, gravel) all over the yard instead of hauling it away, so I actually had to go out and clean it up when they left We would have asked them to do it but it took weeks to get them out in the first place and my grass would be dead in a couple days!Also, they cut my Internet wire when digging a fence post The employees did not come to my door to tell me this So on top of not being able to work the rest of the afternoon and had to sit on the phone with AT&T for a couple hours trying to figure out why my internet wasn't working until we connected the dots The company did not call to mark the underground wires and cables, which is required by law I did verify this by calling and having them search for a ticket Now, here's the good part When we attempted to rectify the situation with the owner and ask for a discount based on all the aforementioned issues, he was unapologetic and arrogant He threatened to put a Mechanic's Lien against our home and take us to court over 10% of the contract price, or $ He even bragged that his attorneys win cases all the time Now, I'm not sure of another business owner I've heard of that brags about the number of lawsuits he's won I'm pretty sure this is a regular occurrence for this company Anyway, of course, we bowed to the bullying because of the threat of paying legal fees in the event we lost We have our first child on the way and it just wouldn't make sense However, this company doesn't deserve your business As you can see from my review, this company cuts corners, treats customers like dirt, and will be unapologetic if anything is not done up to your standards, not to mention is more than willing to take you to court
Dealing with this company was a very frustrating experience and I would strongly urge you to move on to the next fencing company. First, we agreed on price, the fence layout, fence design, etc. We were told to pay half up front so they could order materials, which seemed reasonable at the time. However, after getting payment, we did not hear from the owner for 6 weeks. After numerous emails and phone calls and thinking he took the money and ran, he finally sent us an email asking what type of fence we wanted. You know, the fence we agreed upon and he was supposed to order 6 weeks ago!! He had a "no refund" policy so I felt stuck and forced to proceed with his company. After another 6 weeks of waiting and getting the run around, they finally made it out to my house and installed the fence. It was amateur hour out there. First, they started digging and installing the fence in the wrong areas. Luckily I work from home and was able to catch it, but they left 8-12 holes around my yard. They left debris (clay, rock, gravel) all over the yard instead of hauling it away, so I actually had to go out and clean it up when they left. We would have asked them to do it but it took 12 weeks to get them out in the first place and my grass would be dead in a couple days!Also, they cut my Internet wire when digging a fence post. The employees did not come to my door to tell me this. So on top of not being able to work the rest of the afternoon and had to sit on the phone with AT&T for a couple hours trying to figure out why my internet wasn't working until we connected the dots. The company did not call 811 to mark the underground wires and cables, which is required by law. I did verify this by calling 811 and having them search for a ticket. Now, here's the good part. When we attempted to rectify the situation with the owner and ask for a discount based on all the aforementioned issues, he was unapologetic and arrogant. He threatened to put a Mechanic's Lien against our home and take us to court over 10% of the contract price, or $700. He even bragged that his attorneys win cases all the time. Now, I'm not sure of another business owner I've heard of that brags about the number of lawsuits he's won. I'm pretty sure this is a regular occurrence for this company. Anyway, of course, we bowed to the bullying because of the threat of paying legal fees in the event we lost. We have our first child on the way and it just wouldn't make sense. However, this company doesn't deserve your business. As you can see from my review, this company cuts corners, treats customers like dirt, and will be unapologetic if anything is not done up to your standards, not to mention is more than willing to take you to court.