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Mid Valley Collision

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Mid Valley Collision Reviews (2)

• 14 h ago

Repairs not done and car totaled
My car was taken to Mid Valley Collision for repairs. The damaged parts were not replaced that they got paid to replace. So after leaving Mid Valley, the car dashboard lit up like a Christmas tree and there was a horrible noise coming from the area where the damage was. I took it the next day to a reliable repair shop, and they said not only was the body work the worst they had ever seen, but they did not replace the damaged parts on the undercarriage of the vehicle. State Farm sent a rep out and he confirmed Mid Valley Collision scammed me and didn't do the repairs they got paid for. And the bodywork was the worst he has ever seen, and he said the car was unsafe to drive. Mid Valley Collision knew I had a four-hour ride home and still did this to me. So the new shop wrote a new estimate and my car was totaled, at $9k. I have all the paperwork and pictures to prove this, as it was a big deal! This shop is a complete fraud!

I have done business with Abe and the staff at Mid-Valley at least 3 times over the last 10 years due to accidents.

They could not be more compassionate, helpful and expert at what they do. They understand the workings of insurance companies and have great working relationships with adjusters. They handle all aspects of the claim leaving you to get on with life.

I have gone there, given them my keys, been greeted by the rental car company (which Mid-Valley arranged) gotten my rental keys and left. Only to do the reverse when I picked up the car.

Despite the fact that my car company is no longer in business (Saturn) and parts are harder to find, my repairs are always done in a timely manner.

I am very happy with their service and have recommended them to friends and family.

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Description: AUTO BODY REPAIR & PAINTING

Address: 1175 Hempstead Turnpike, Franklin Square, New York, United States, 11010

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