Mid-Western Auto Sales, IncSouth Verity Parkway
10pt;">Middletown, Ohio (513) 727-March 25, Revdex.com West Seventh Street Cincinnati, Ohio *** *** Re: Your File # ***, *** *** Dear *** If I read it correctly *** *** claims that her car is leaking oil after we did repairs to it, feels that it is our responsibility, and expects to have it repaired and for us to pay the bill for her repairs that she hasn’t paid for yet *** *** did purchase this vehicle with full knowledge that the vehicle was being bought “As-Is”She signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and that she was responsible for any and all repairs, that the vehicle was a used car and that it would break down and that she would be able to pay for the repairs to fix the vehicle when (not if) it broke downShe also signed a Federal Buyer’s Guide stating the vehicle was “As-Is” with no warrantiesShe did not buy a service contract She did test drive the car and inspect the vehicle prior when it was purchased, she was given a full and unrestricted opportunity to inspect it and anything about it prior to the sale, she was aware of all the terms and conditions, the paperwork was read to her and she read the paperwork, she signed and initialed it As she states in her complaint, she has purchased three vehicles from us, so she is familiar with the paperwork involved, the federal buyers guide, warranty disclaimer, and she initialed and signed all the paperwork as she has numerous times in the past As she stated she called the day after purchase after she found a leak, but she purchased the car on August 26th, But it was almost a month laterSo her claim is that she had issues with her car notifying us of it the next day and that we had no knowledge of it until the end of September a month later At that time we looked at the car and she was advised to take it to a *** *** dealer in ***, which was close to where I thought she livedThey quoted her a price of around $to fix the car and since she had declined the purchase of a service contract she was unable to pay for the repairs, she called us and asked us to helpWe agreed to do the repairs for her and let her make payments on themThe repairs were completed and she was called to pick up her vehicleShe claimed she never got a call but she picked up her vehicle January 7th, During the time we had the vehicle we found more wrong then the ** dealership originally diagnosedAlthough we did more work on the car than what was agreed, we never changed the price she was supposed to pay for the work as originally quotedWe did this for her due to her situation and our desire to try and help her When we got into the repairs we found not only the cracked head, but that the camshaft reluctor rings had spun out of time and the intake and exhaust camshafts had to be replaced, we did this at no additional charge to *** *** for the inconvenience of her car being out of service for the repairsAs a courtesy to our customer and during the time she had the car in our shop she had been given a loaner to drive so she didn’t miss any workAlthough we didn’t charge her for the loaner, there were a tremendous amount of miles put on the carUnbeknownst to us, she had moved to the *** which caused her to commute daily The summary is that after her car was done on November 25th, we test drove the car over the following week and we found no problems with it, our expenses far exceed the amount we charged her for the repairs, and there was no issues with the car when it left our lot as evidenced by the amount of time between the date she picked it up, and the date of the complaint on March 2nd, approximately two months after she picked the vehicle upAs far as her complaint about calling and not getting a return call, that is incorrectShe has not called here once, since she picked the car up, and as a matter of fact, we have called her numerous times in regards to her agreed payment that she was supposed to make on the repairsWhich has still not been paid There will be no “refund” of any monies, nor will there be any more work not charged for, she still has a balance due for repairs that she hasn’t even started paying on I think we did everything we could possibly do solve her problems for her, with the repairs that were agreed to be done, and the extra repairs that were needed to get her back on the road If you have any further questions feel free to contact me at your convenience Sincerely, *** ** *** Manager
Revdex.com West Seventh Street Cincinnati, Ohio *** *** Re: Your File # *** *** *** Dear ***,
class=""> *** *** purchased a vehicle with full knowledge the vehicle was being bought “As-Is”He signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and that he was responsible for any and all repairs, that the vehicle was a used car and that it would break down and that she would be able to pay for the repairs to fix the vehicle when (not if) it broke downHe also signed a Federal Buyer’s Guide stating the vehicle was “As-Is” with no warranty’s Although he complained of things being wrong after the sale, he inspected the car prior to her purchase and he accepted the vehicle in it’s condition *** *** was aware of all the terms and conditions, the paperwork was read to him and he read the paperwork, he signed and initialed it If you have any further questions feel free to contact me at your convenience
Hi ***,
Sorry for
the delayI got this done for you although I feel it is a moot point as the customer has came in and picked up the vehicle with the repairs complete
The delay was due to her not brining in the docs the required for the transaction to completeAs soon as she did that, the repairs were done within daysAny questions please feel free to contact meI did try and call your office, went to voicemail…
Thanks
*** ***
***
Mid-Western Auto Sales, Inc*** *** *** ***
*** *** *** (513) 727-April 7, Revdex.com * *** *** ***
*** *** *** *** *** Re: Your File # ***, *** *** Dear ***, Ms***’s complaint is that we didn’t repair her car quick enough for her satisfactionMs*** did purchase this vehicle with full knowledge that the vehicle was being bought “As-Is”She signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and that she was responsible for any and all repairs, that the vehicle was a used car and that it would break down and that she would be able to pay for the repairs to fix the vehicle when (not if) it broke downShe also signed a Federal Buyer’s Guide stating the vehicle was “As-Is” with no warrantiesAlthough the vehicle was bought as-is, we did supply her with a warranty to replace the motorShe was told the motor was bad, but she wanted THAT car anywayShe did test drive the car and inspect the vehicle prior when it was purchased, she was given a full and unrestricted opportunity to inspect it and anything about it prior to the sale, she was aware of all the terms and conditions, the paperwork was read to her and she read the paperwork, she signed and initialed itMs*** was required to bring in required documents (bank stips) for the deal to go through, we were not going to repair the vehicle for her, IF it was not her car as she agreed to purchaseOnce she finally brought the Banks stips in, the motor was ordered, delivered and installedThe day following completion of the motor replacement, she picked up the carTo the best of my knowledge there are no complaintsI think we did everything we could possibly do solve her problems for her, with the repairs that were agreed to be done, for the repairs that were needed to get her back on the roadIf you have any further questions feel free to contact me at your convenience Sincerely, *** ** ***, Manager
Quoted vehicle price was $to $above *** value even after the supposed discount that was applied instead of a better price on my used car quoted the day before the 1’st time I went in Prominently displayed sign in office that says *** available on every car then was told they have sued *** and it is NOT available after all
12pt;">Mid-Western Auto Sales, Inc.
720 South Verity Parkway
Middletown, Ohio 45044
(513) 727-8472
November 24, 2014
Revdex.com
7 West Seventh Street
Cincinnati, Ohio 45202
[redacted]
Re: [redacted]
Dear [redacted],
Ms. [redacted] complained her 16 year old son purchased a vehicle from us, that is incorrect. He is a minor and we do not and cannot sell to a minor. She purchased the car, not her son.
Ms. [redacted] did purchase this vehicle with full knowledge that the vehicle was being bought “As-Is”. She signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and that she was responsible for any and all repairs, that the vehicle was a used car and that it would break down and that she would be able to pay for the repairs to fix the vehicle when (not if) it broke down. She also signed a Federal Buyer’s Guide stating the vehicle was “As-Is” with no warranties.
As she states in her complaint, she has purchased at least three vehicles from us, so she is also familiar with the paperwork involved, the federal buyers guide, warranty disclaimer, and she initialed all the paperwork as she has numerous times in the past.
Although she complained about the condition of the vehicle post sale, she brought her ex-husband and he inspected the car prior to her purchase. He stated that anything the car needed he would be able to get and would get for it and she (they) accepted the vehicle in it’s as-is condition.
She was aware of the condition of the vehicle when it was purchased, she was given an full and unrestricted opportunity to inspect it and anything about it prior to the sale (and she did, with assistance of her ex-husband), she was aware of all the terms and conditions, the paperwork was read to her and she read the paperwork, she signed and initialed it.
The car did break down while her son was driving, as is expected with any car, used or not, and as they were told was going to happen sooner or later, and he left it abandoned in the intersection to be impounded by the local police, which was not paid for by the customer and she still owes for this bill also.
She was told that we would trade her out of the vehicle she had, but she expected this to be done for free, even though there was additional tax and title costs to be paid and there were no other available vehicles in that same price range, so she was unhappy with any transaction we proposed as she expected it to be an even swap, or better. In other words, she was trying to get a better/newer car for less or the same money.
They have as she stated “returned the vehicle” and it is a voluntary repossession, the balance is still due and owing on the car and the impound fee. There will be no “refund” of any monies, she still has a balance due for not just the car, but for the tow bill we incurred. I think we did everything we could to try to make her happy, even though we weren’t legally required to do so.
If you have any further questions feel free to contact me at your convenience.
As stated Ms. [redacted] did purchase a vehicle from us with full knowledge the vehicle was being bought “As-Is”. She signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and she also signed a Federal Buyer’s Guide...
stating the vehicle was “As-Is”. She signed all of the normal paperwork including a purchase order/bill of sale, a financing contract/truth in lending disclosure, pre-repossession agreement, and an “I understand” agreement. She also signed and initialed the agreement for the installation of a payment reminder and GPS system whereas if you do not make your payment, the car does not run and allows us to locate the vehicle.
She was aware of all the terms and conditions, the paperwork was read to her and she read the paperwork, she signed and initialed it. She took delivery of the vehicle with no complaints on June 27 of 2013.
Until her vehicle was repossessed over a full year later on July 9th, 2014, there were also no complaints. Now that her car was repossessed she states she has issues that were not addressed.
We install a payment reminder system in the vehicle when the vehicle is purchased as a material condition and consideration for us to make the loan. Again she signed, initialed and agreed to the installation and use of the system at the time of purchase.
If a full payment is not made, the vehicle will not run period, She made a partial payment and wanted us to release a code without her making the full payment. She was informed that it a full payment would be required as with any other customer.
She called back and she cussed and screamed at the young lady who answered the phone. She was informed that if she continued to talk like that her call would be disconnected. Her call was disconnected because of her continued abusive behavior.
She called back again this time screaming and yelling at me. She was again informed that if she continued to talk like that her call would be disconnected. Again the call was disconnected because of her continued abusive behavior.
We never heard anything back from her and checked the status of the Payment reminder device in her vehicle, it had been removed from the vehicle. The car was put up for repossession on the 9th.
The vehicle was lawfully repossessed for failure to make the payment on time and as required, and she had her husband and daughter come in the next morning to discuss her account. They were told that we could not discuss anything with them as they were not on the account, and as you are probably aware discussing her account with third-parties would be a violation of state and federal laws. Her daughter called her and she came in about 20 minutes later with her husband and daughter. The police were called as she was again getting irate and loud after she was told she could get her vehicle back, but only after the vehicle was paid in full. She stated that her husband needed the truck to work, but since they were unable to get the vehicle back that she wanted to get everything out of it. She was informed that the vehicle was not here, that we would clean the vehicle out and she could make an appointment to pick up her possessions, all of which is Company policy that she was aware of based on the agreements she signed at the time of purchase. She would not make the appointment.
When Ms. [redacted] asked why the vehicle had to be paid in full she was told that it was because the device was removed from the vehicle, she stated at that time there was never a device in her vehicle and that she did not remove it. But ten days prior when she didn’t make her payment in full, she called demanding a code to enter so the vehicle would run. She would not have needed a code if there was no device. When the vehicle was repossessed, the device holder was still installed on the dash. The device and all of its components were removed with exception to the holder. The device has a price of $500 all by itself.
She has made baseless claims about what happened at the office the day she came in as we have video and audio recording of her conversation with us, there was nothing said that was improper, racist or uncivil for that matter, as she claims. We have put those conversations and recordings of what happened in the office that day on CD for future reference if needed. There were no further conversations with her or her family members outside of the office.
In her complaint to the Revdex.com she has misstated the truth numerous times, including that her contract was “allegedly” switched, that she is a single mother of two, that ‘she’ needed the truck to work out of, that we were rude and nasty, racist, uncivil and greedy. None of which were then or are now truthful.
As we told her before, since she has tampered with and removed the devices from her vehicle, if she wants her vehicle back, we have no problem returning it, but she will have to pay the past due balance plus all other costs and fees for the removal of the devices, including late charges.
If you have any further questions feel free to contact me at your convenience.
I made my final car payment at Western Auto Sales. Friday Aug 5.while there I was verbally and physically assaulted by Dwane R[redacted]. He also cracked my windshield. I have filed charges against him.
Mid-Western Auto Sales, IncSouth Verity Parkway
10pt;">Middletown, Ohio (513) 727-March 25, Revdex.com West Seventh Street Cincinnati, Ohio *** *** Re: Your File # ***, *** *** Dear *** If I read it correctly *** *** claims that her car is leaking oil after we did repairs to it, feels that it is our responsibility, and expects to have it repaired and for us to pay the bill for her repairs that she hasn’t paid for yet *** *** did purchase this vehicle with full knowledge that the vehicle was being bought “As-Is”She signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and that she was responsible for any and all repairs, that the vehicle was a used car and that it would break down and that she would be able to pay for the repairs to fix the vehicle when (not if) it broke downShe also signed a Federal Buyer’s Guide stating the vehicle was “As-Is” with no warrantiesShe did not buy a service contract She did test drive the car and inspect the vehicle prior when it was purchased, she was given a full and unrestricted opportunity to inspect it and anything about it prior to the sale, she was aware of all the terms and conditions, the paperwork was read to her and she read the paperwork, she signed and initialed it As she states in her complaint, she has purchased three vehicles from us, so she is familiar with the paperwork involved, the federal buyers guide, warranty disclaimer, and she initialed and signed all the paperwork as she has numerous times in the past As she stated she called the day after purchase after she found a leak, but she purchased the car on August 26th, But it was almost a month laterSo her claim is that she had issues with her car notifying us of it the next day and that we had no knowledge of it until the end of September a month later At that time we looked at the car and she was advised to take it to a *** *** dealer in ***, which was close to where I thought she livedThey quoted her a price of around $to fix the car and since she had declined the purchase of a service contract she was unable to pay for the repairs, she called us and asked us to helpWe agreed to do the repairs for her and let her make payments on themThe repairs were completed and she was called to pick up her vehicleShe claimed she never got a call but she picked up her vehicle January 7th, During the time we had the vehicle we found more wrong then the ** dealership originally diagnosedAlthough we did more work on the car than what was agreed, we never changed the price she was supposed to pay for the work as originally quotedWe did this for her due to her situation and our desire to try and help her When we got into the repairs we found not only the cracked head, but that the camshaft reluctor rings had spun out of time and the intake and exhaust camshafts had to be replaced, we did this at no additional charge to *** *** for the inconvenience of her car being out of service for the repairsAs a courtesy to our customer and during the time she had the car in our shop she had been given a loaner to drive so she didn’t miss any workAlthough we didn’t charge her for the loaner, there were a tremendous amount of miles put on the carUnbeknownst to us, she had moved to the *** which caused her to commute daily The summary is that after her car was done on November 25th, we test drove the car over the following week and we found no problems with it, our expenses far exceed the amount we charged her for the repairs, and there was no issues with the car when it left our lot as evidenced by the amount of time between the date she picked it up, and the date of the complaint on March 2nd, approximately two months after she picked the vehicle upAs far as her complaint about calling and not getting a return call, that is incorrectShe has not called here once, since she picked the car up, and as a matter of fact, we have called her numerous times in regards to her agreed payment that she was supposed to make on the repairsWhich has still not been paid There will be no “refund” of any monies, nor will there be any more work not charged for, she still has a balance due for repairs that she hasn’t even started paying on I think we did everything we could possibly do solve her problems for her, with the repairs that were agreed to be done, and the extra repairs that were needed to get her back on the road If you have any further questions feel free to contact me at your convenience Sincerely, *** ** *** Manager
Revdex.com West Seventh Street Cincinnati, Ohio *** *** Re: Your File # *** *** *** Dear ***,
class=""> *** *** purchased a vehicle with full knowledge the vehicle was being bought “As-Is”He signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and that he was responsible for any and all repairs, that the vehicle was a used car and that it would break down and that she would be able to pay for the repairs to fix the vehicle when (not if) it broke downHe also signed a Federal Buyer’s Guide stating the vehicle was “As-Is” with no warranty’s Although he complained of things being wrong after the sale, he inspected the car prior to her purchase and he accepted the vehicle in it’s condition *** *** was aware of all the terms and conditions, the paperwork was read to him and he read the paperwork, he signed and initialed it If you have any further questions feel free to contact me at your convenience
Hi ***,
Sorry for
the delayI got this done for you although I feel it is a moot point as the customer has came in and picked up the vehicle with the repairs complete
The delay was due to her not brining in the docs the required for the transaction to completeAs soon as she did that, the repairs were done within daysAny questions please feel free to contact meI did try and call your office, went to voicemail…
Thanks
*** ***
***
Mid-Western Auto Sales, Inc*** *** *** ***
*** *** *** (513) 727-April 7, Revdex.com * *** *** ***
*** *** *** *** *** Re: Your File # ***, *** *** Dear ***, Ms***’s complaint is that we didn’t repair her car quick enough for her satisfactionMs*** did purchase this vehicle with full knowledge that the vehicle was being bought “As-Is”She signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and that she was responsible for any and all repairs, that the vehicle was a used car and that it would break down and that she would be able to pay for the repairs to fix the vehicle when (not if) it broke downShe also signed a Federal Buyer’s Guide stating the vehicle was “As-Is” with no warrantiesAlthough the vehicle was bought as-is, we did supply her with a warranty to replace the motorShe was told the motor was bad, but she wanted THAT car anywayShe did test drive the car and inspect the vehicle prior when it was purchased, she was given a full and unrestricted opportunity to inspect it and anything about it prior to the sale, she was aware of all the terms and conditions, the paperwork was read to her and she read the paperwork, she signed and initialed itMs*** was required to bring in required documents (bank stips) for the deal to go through, we were not going to repair the vehicle for her, IF it was not her car as she agreed to purchaseOnce she finally brought the Banks stips in, the motor was ordered, delivered and installedThe day following completion of the motor replacement, she picked up the carTo the best of my knowledge there are no complaintsI think we did everything we could possibly do solve her problems for her, with the repairs that were agreed to be done, for the repairs that were needed to get her back on the roadIf you have any further questions feel free to contact me at your convenience Sincerely, *** ** ***, Manager
Quoted vehicle price was $to $above *** value even after the supposed discount that was applied instead of a better price on my used car quoted the day before the 1’st time I went in Prominently displayed sign in office that says *** available on every car then was told they have sued *** and it is NOT available after all
12pt;">Mid-Western Auto Sales, Inc.
720 South Verity Parkway
Middletown, Ohio 45044
(513) 727-8472
November 24, 2014
Revdex.com
7 West Seventh Street
Cincinnati, Ohio 45202
[redacted]
Re: [redacted]
Dear [redacted],
Ms. [redacted] complained her 16 year old son purchased a vehicle from us, that is incorrect. He is a minor and we do not and cannot sell to a minor. She purchased the car, not her son.
Ms. [redacted] did purchase this vehicle with full knowledge that the vehicle was being bought “As-Is”. She signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and that she was responsible for any and all repairs, that the vehicle was a used car and that it would break down and that she would be able to pay for the repairs to fix the vehicle when (not if) it broke down. She also signed a Federal Buyer’s Guide stating the vehicle was “As-Is” with no warranties.
As she states in her complaint, she has purchased at least three vehicles from us, so she is also familiar with the paperwork involved, the federal buyers guide, warranty disclaimer, and she initialed all the paperwork as she has numerous times in the past.
Although she complained about the condition of the vehicle post sale, she brought her ex-husband and he inspected the car prior to her purchase. He stated that anything the car needed he would be able to get and would get for it and she (they) accepted the vehicle in it’s as-is condition.
She was aware of the condition of the vehicle when it was purchased, she was given an full and unrestricted opportunity to inspect it and anything about it prior to the sale (and she did, with assistance of her ex-husband), she was aware of all the terms and conditions, the paperwork was read to her and she read the paperwork, she signed and initialed it.
The car did break down while her son was driving, as is expected with any car, used or not, and as they were told was going to happen sooner or later, and he left it abandoned in the intersection to be impounded by the local police, which was not paid for by the customer and she still owes for this bill also.
She was told that we would trade her out of the vehicle she had, but she expected this to be done for free, even though there was additional tax and title costs to be paid and there were no other available vehicles in that same price range, so she was unhappy with any transaction we proposed as she expected it to be an even swap, or better. In other words, she was trying to get a better/newer car for less or the same money.
They have as she stated “returned the vehicle” and it is a voluntary repossession, the balance is still due and owing on the car and the impound fee. There will be no “refund” of any monies, she still has a balance due for not just the car, but for the tow bill we incurred. I think we did everything we could to try to make her happy, even though we weren’t legally required to do so.
If you have any further questions feel free to contact me at your convenience.
Sincerely,
[redacted] Manager
As stated Ms. [redacted] did purchase a vehicle from us with full knowledge the vehicle was being bought “As-Is”. She signed and initialed the paperwork in numerous places on numerous pages that the purchase was “As-Is” and she also signed a Federal Buyer’s Guide...
stating the vehicle was “As-Is”. She signed all of the normal paperwork including a purchase order/bill of sale, a financing contract/truth in lending disclosure, pre-repossession agreement, and an “I understand” agreement. She also signed and initialed the agreement for the installation of a payment reminder and GPS system whereas if you do not make your payment, the car does not run and allows us to locate the vehicle.
She was aware of all the terms and conditions, the paperwork was read to her and she read the paperwork, she signed and initialed it. She took delivery of the vehicle with no complaints on June 27 of 2013.
Until her vehicle was repossessed over a full year later on July 9th, 2014, there were also no complaints. Now that her car was repossessed she states she has issues that were not addressed.
We install a payment reminder system in the vehicle when the vehicle is purchased as a material condition and consideration for us to make the loan. Again she signed, initialed and agreed to the installation and use of the system at the time of purchase.
If a full payment is not made, the vehicle will not run period, She made a partial payment and wanted us to release a code without her making the full payment. She was informed that it a full payment would be required as with any other customer.
She called back and she cussed and screamed at the young lady who answered the phone. She was informed that if she continued to talk like that her call would be disconnected. Her call was disconnected because of her continued abusive behavior.
She called back again this time screaming and yelling at me. She was again informed that if she continued to talk like that her call would be disconnected. Again the call was disconnected because of her continued abusive behavior.
We never heard anything back from her and checked the status of the Payment reminder device in her vehicle, it had been removed from the vehicle. The car was put up for repossession on the 9th.
The vehicle was lawfully repossessed for failure to make the payment on time and as required, and she had her husband and daughter come in the next morning to discuss her account. They were told that we could not discuss anything with them as they were not on the account, and as you are probably aware discussing her account with third-parties would be a violation of state and federal laws. Her daughter called her and she came in about 20 minutes later with her husband and daughter. The police were called as she was again getting irate and loud after she was told she could get her vehicle back, but only after the vehicle was paid in full. She stated that her husband needed the truck to work, but since they were unable to get the vehicle back that she wanted to get everything out of it. She was informed that the vehicle was not here, that we would clean the vehicle out and she could make an appointment to pick up her possessions, all of which is Company policy that she was aware of based on the agreements she signed at the time of purchase. She would not make the appointment.
When Ms. [redacted] asked why the vehicle had to be paid in full she was told that it was because the device was removed from the vehicle, she stated at that time there was never a device in her vehicle and that she did not remove it. But ten days prior when she didn’t make her payment in full, she called demanding a code to enter so the vehicle would run. She would not have needed a code if there was no device. When the vehicle was repossessed, the device holder was still installed on the dash. The device and all of its components were removed with exception to the holder. The device has a price of $500 all by itself.
She has made baseless claims about what happened at the office the day she came in as we have video and audio recording of her conversation with us, there was nothing said that was improper, racist or uncivil for that matter, as she claims. We have put those conversations and recordings of what happened in the office that day on CD for future reference if needed. There were no further conversations with her or her family members outside of the office.
In her complaint to the Revdex.com she has misstated the truth numerous times, including that her contract was “allegedly” switched, that she is a single mother of two, that ‘she’ needed the truck to work out of, that we were rude and nasty, racist, uncivil and greedy. None of which were then or are now truthful.
As we told her before, since she has tampered with and removed the devices from her vehicle, if she wants her vehicle back, we have no problem returning it, but she will have to pay the past due balance plus all other costs and fees for the removal of the devices, including late charges.
If you have any further questions feel free to contact me at your convenience.
Sincerely,
[redacted]
I made my final car payment at Western Auto Sales. Friday Aug 5.while there I was verbally and physically assaulted by Dwane R[redacted]. He also cracked my windshield. I have filed charges against him.