Initial Business Response / [redacted] (1000, 11, 2014/11/14) */ Contact Name and Title: [redacted] Owner Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @mac.com Ms [redacted] 's son came in on September 20th and requested a synthetic oil change so we performed the service with the recommended synthetic oil from the manufacturerA couple days later Ms [redacted] called stating that her light was on and the engine was making noiseMy manager [redacted] advised her to bring the car in for a diagnosis in which he found the oil level to be at the recommended fill level and no leak from the drain plugWhat was surmised was the engine was just worn out being that it had over 150,miles on it and also being a police car which on top of the actual mileage had a lot of idle time which could to equate to well over 200,milesBeing that the right oil and the level was at capacity there is no liability on the part of Midas
Initial Business Response / [redacted] (1000, 11, 2014/11/14) */ Contact Name and Title: [redacted] Owner Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @mac.com Ms [redacted] 's son came in on September 20th and requested a synthetic oil change so we performed the service with the recommended synthetic oil from the manufacturerA couple days later Ms [redacted] called stating that her light was on and the engine was making noiseMy manager [redacted] advised her to bring the car in for a diagnosis in which he found the oil level to be at the recommended fill level and no leak from the drain plugWhat was surmised was the engine was just worn out being that it had over 150,miles on it and also being a police car which on top of the actual mileage had a lot of idle time which could to equate to well over 200,milesBeing that the right oil and the level was at capacity there is no liability on the part of Midas