Initial Business Response / [redacted] (1000, 9, 2014/11/17) */ We repaired the customer's vehicle based on the diagnostics we preformed and what Ms [redacted] authorized us to completeAfter Ms [redacted] drove the car more, she was experiencing separate issues from what we repairedWe paid several hundred dollars for an outside mobile diagnostic service so we could properly address the additional issues, but when we explained to Ms [redacted] what else was wrong with the car, she took it to her own mechanic to repairWe had to eat the additional expense of the mobile diagnostics, and were not given the chance to repair Ms***'s vehicle We made necessary repairs to Ms***'s vehicle and believe we are entitled to the money we were paidAs it is, we spent additional money towards helping Ms [redacted] to perform additional repairsWe will not be refunding any money at this time and consider this matter closed Thank you, [redacted]
Initial Business Response /* (1000, 9, 2014/11/17) */
We repaired the customer's vehicle based on the diagnostics we preformed and what Ms. [redacted] authorized us to complete. After Ms. [redacted] drove the car more, she was experiencing separate issues from what we repaired. We paid several...
hundred dollars for an outside mobile diagnostic service so we could properly address the additional issues, but when we explained to Ms. [redacted] what else was wrong with the car, she took it to her own mechanic to repair. We had to eat the additional expense of the mobile diagnostics, and were not given the chance to repair Ms. [redacted]'s vehicle.
We made necessary repairs to Ms. [redacted]'s vehicle and believe we are entitled to the money we were paid. As it is, we spent additional money towards helping Ms. [redacted] to perform additional repairs. We will not be refunding any money at this time and consider this matter closed.
Thank you,
[redacted]
This Midas location at [redacted] had extremely poor service. The employees where very disrespectful. These people care more about making you pay for auto parts and labor then about fixing your vehicle. They charge A diagnostic fee of $85 and still doesn't determine what is actually wrong with your car. They lied about how long the service would be. This Midas location told me to pick my car up and that it was ready to drive and once I got there they were closed. I came back the next morning and my car still wasn't ready to drive. I have to wait for 2 more days until they actually fixed my car. I still don't know if they parts they made me purchase was actually what I needed. I will not recommend anyone to take their car here. I was charged $700 and when I asked for a refund because they didn't fix anything they told me "we ain't giving you [redacted]"
Initial Business Response / [redacted] (1000, 9, 2014/11/17) */ We repaired the customer's vehicle based on the diagnostics we preformed and what Ms [redacted] authorized us to completeAfter Ms [redacted] drove the car more, she was experiencing separate issues from what we repairedWe paid several hundred dollars for an outside mobile diagnostic service so we could properly address the additional issues, but when we explained to Ms [redacted] what else was wrong with the car, she took it to her own mechanic to repairWe had to eat the additional expense of the mobile diagnostics, and were not given the chance to repair Ms***'s vehicle We made necessary repairs to Ms***'s vehicle and believe we are entitled to the money we were paidAs it is, we spent additional money towards helping Ms [redacted] to perform additional repairsWe will not be refunding any money at this time and consider this matter closed Thank you, [redacted]
Initial Business Response /* (1000, 9, 2014/11/17) */
We repaired the customer's vehicle based on the diagnostics we preformed and what Ms. [redacted] authorized us to complete. After Ms. [redacted] drove the car more, she was experiencing separate issues from what we repaired. We paid several...
hundred dollars for an outside mobile diagnostic service so we could properly address the additional issues, but when we explained to Ms. [redacted] what else was wrong with the car, she took it to her own mechanic to repair. We had to eat the additional expense of the mobile diagnostics, and were not given the chance to repair Ms. [redacted]'s vehicle.
We made necessary repairs to Ms. [redacted]'s vehicle and believe we are entitled to the money we were paid. As it is, we spent additional money towards helping Ms. [redacted] to perform additional repairs. We will not be refunding any money at this time and consider this matter closed.
Thank you,
[redacted]
This Midas location at [redacted] had extremely poor service. The employees where very disrespectful. These people care more about making you pay for auto parts and labor then about fixing your vehicle. They charge A diagnostic fee of $85 and still doesn't determine what is actually wrong with your car. They lied about how long the service would be. This Midas location told me to pick my car up and that it was ready to drive and once I got there they were closed. I came back the next morning and my car still wasn't ready to drive. I have to wait for 2 more days until they actually fixed my car. I still don't know if they parts they made me purchase was actually what I needed. I will not recommend anyone to take their car here. I was charged $700 and when I asked for a refund because they didn't fix anything they told me "we ain't giving you [redacted]"