Midas Auto Service Experts Springfield, MA

See PdfBusiness Response The customer came in with a concern of unstable steering. We identified a serious issue with one control arm and excess wear on the other. The customer was given a price and agreed to the work. We completed the work as promised. The customer is responsible for the cost of repairs.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I am looking for justice FOR:1) I do not see my car gets better after the front control arm been replaced. 2) I was standing right behind my car on parking lot watching the control arm being replaced. The job was done in LESS than 1/2 hr. So I complained to John, the person who forced me to agree on replacing the front control arm, about labor charged is not matched with the actual labor hour(less than 1/2 hour).3)The parts charged me almost double of FMV(fair market value.I will fight for justice until I have it. Final Business Response We request Revdex.com arbitration