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Midas Muffler and Brakes

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Reviews Midas Muffler and Brakes

Midas Muffler and Brakes Reviews (3)

vehicle came in with the check engine light on (p0303) cylinder # 3 misfire technician found oil leaking from spark plug tube seal which caused spark plugs and ignition wires to foul out, causing cylinder to misfire, other unknown repairs could not be determined at that time, That was the only known...

cause of failure for the "p0303" at that time, No other codes were present at that time. Customer returned , technician found anther cause of failure that also causes "p0303" vehicle developed another trouble code P2a01. If the customer Ayasha Brown wishes to bring back her vehicle we have no problem with preforming the necessary repairs to correct her failure , but we will not do it at no cost because there is nothing wrong with the repairs that were preformed on the vehicle the second trouble code is for an air fuel related issue and has nothing to do with the previous repair. the vehicle has 145,000 miles on it and other failures may occur

Review: I've been to them 3 times to fix my air conditioner and after paying about $680 they said I have to pay $1100 more for it to be fixed. I have all receipts and I feel like I am being scammed because they misdiagnosed the problemDesired Settlement: I would like $522 refunded to me because they didn't fix the problem

Business

Response:

vehicle came in shop for the air conditioning blowing warm air. First time Midas charged the air condition to operate the system , vehicle came back 2nd time Midas recharged the air conditioning system and installed a tracer dye to recheck for leaks, Midas technician found to air conditioning hoses that were leaking (customer authorized repair) vehicle returned for a 3rd time rechecked air conditioning system for leaks Midas technician found a 2nd leak from a different location (evaporator core) all parts that were replaced was shown to the customer and there was no question as to the defective parts

Consumer

Response:

when they told me that there was another leak, I asked them why it wasn't found the first time and I questioned whether the hoses were the problem at all. The evaporating core should've been seen the second time I came back. It's a misdiagnosis for that reason. If all leaks were detected I would have gladly paid for the services without having to come back again and again being charged more and more money.

Review: On February 20, 2015 I took my car into Midas due to a check engine light issue with a code of P303. I was told that the code was a misfire code and it could be corrected by the mechanics performing a tune up and spark plug package in addition to removal and replacement of the valve cover gasket which would cost $407 to do. I paid for the service to be carried out. 2 days after the service was performed the engine light came back on with the same exact misfire code that was supposed to be corrected. I took the car back I was told that there was some debris left behind on some of the wires and that the problem should be resolved. The following week the engine light comes back on with the same code. Long story short a month has gone by and I still had the issue with the engine light coming of and on so I took the car back 1 final time on March 23, 2015 to be told that not only do I still have the same exact code of P303 that they supposedly fixed for $407 the first time I took it to them for service, but I now have an additional engine code of P2a01 which can be repaired for an additional $383. They never fixed the original problem that I had with my car and because of this I now have 2 engine codes instead of just the 1 that I had upon my first visit to their establishment. All they kept doing was resetting the engine light only to have it come back on days later. To this day the engine light has come back on since they reset it on the 23rd of this month.Desired Settlement: I would like a full refund of $407 that was paid for a service that was not performed. I feel like I went to the doctor to have my arm fixed for $400 but coming out with my leg done instead and the doctor wants another $400 to fix the arm that should have been repaired to begin with. I would request just to have my problem fixed the appropriate way but it is clear that they are either con artists or they just don't know what the issue is with my car and they want to continue to play guessing games at my expense, therefore I don not want them near my vehicle again I would like my money returned because as of today I stll the engine light problem and I need to have it fixed elsewhere

Business

Response:

vehicle came in with the check engine light on (p0303) cylinder # 3 misfire technician found oil leaking from spark plug tube seal which caused spark plugs and ignition wires to foul out, causing cylinder to misfire, other unknown repairs could not be determined at that time, That was the only known cause of failure for the "p0303" at that time, No other codes were present at that time. Customer returned , technician found anther cause of failure that also causes "p0303" vehicle developed another trouble code P2a01. If the customer Ayasha Brown wishes to bring back her vehicle we have no problem with preforming the necessary repairs to correct her failure , but we will not do it at no cost because there is nothing wrong with the repairs that were preformed on the vehicle the second trouble code is for an air fuel related issue and has nothing to do with the previous repair. the vehicle has 145,000 miles on it and other failures may occur

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Description: Brake Service

Address: 1481 Route 1, Edison, New Jersey, United States, 08837

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