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Midas Westerly

80 Franklin St, Westerly, Rhode Island, United States, 02891-3123

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I took my car, to Midas, I been going to them, off and on, for about 20 years, usally with good, repair results. Anyways, my car was do, for its , 2 year inspection. They replace 4 parts. Intake runner valve, fuel pump, vent valve, mass airflow sensor, and air cleaner repair, which they charged me $150.00, they just put a nut and bolt to hold it together. Total $1435.10, which I paid with a depit card. But Midas Counter girl, said they still couldn't get the engine light to go out, or run properly, because the PCM, which is the computer part of the car, that controls portions, on the car. They said, the PCM, can only be serviced, by a *** dealer. So, I took my car, to a *** Dealer, ***. They said the problem, was, the Intake runner control door that was broken, they showed, me the part and gave it to me to keep, to show to Midas. This cost me another 825.06. which I agree with the replacement of the part (manifold). The servicemean at ***, told me that, the parts, that they replaced at, Midis, were not nessesary, and there was nothing, wrong, with the PCM. I feel there, should be some acountabity, with Midas, and perhaps, a parsle refund. Sincerely, *** My car is 2004

Midas Westerly Response • Apr 13, 2020

Good Afternoon,Just following up on the complaint for ***. I had already issued him a refund on this issue a week before this letter arrived. I just actually talked to *** regarding this letter, he stated that he had called the Revdex.com back to cancel this complaint after he received a refund. Any questions please feel free to contact me. ***Midas Westerly

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Address: 80 Franklin St, Westerly, Rhode Island, United States, 02891-3123

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