MidCountry Bank

To whom it may concern:We have reviewed and investigated Ms*** ***'s complaint. A letter has been sent to *** *** explaining our course of action to resolve this matter. We have addressed all of the consumer's desired resolution. We closed the safe deposit box per
her request, waived the related safe deposit box fees in the amount of $80.00, and we will discontinue contacting her regarding this matter. We are dedicated to reaching a suitable resolution and we are confident this this situation is resolved and no further action is required