Middel Realty Inc

Complaint: ***
I am rejecting this response because:
Regards,
*** *** Initially, I did talk about possibly having them find me a home that I could buyHowever as time passed, I realized they were not the kind of people I wanted to have that kind of relationship withAs a result, I did not peruse a house through Middel any further.I did present photographic evidence that a Middel employee had used my punching bag in my basementHow he couldn't know I was watching is beyond me.I have presented many thefts of my property over the years and had Middel flat ignore themThe only reason it is even being addressed now is because Middel has no choice! The ONLY time I have EVER lost property while living at *** *** *** was AFTER Middel employees had entered the houseHow else can that be explained? They stole my property, hid them in their tool boxes or under their coats or whatever is needed to make sure my cameras do not spot the theftThe ONLY reason I put up cameras in my house was to keep Middel honest...not that it workedCircumventing the cameras is not overly difficultIt is a best effort on my partThey are not x-ray machines! They are just a surveillance device.So then back to the tires...NOT MINE, NOT MY RESPONSIBILITY AND PREEXISTING TO MY MODATE.Regarding the pantry door...NOT MY RESPONSIBILITY AND PREEXISTING TO MY MODATE.Regarding tools and other items lost over the time I stayed at *** ***...STOLEN BY MIDDEL EMPLOYEES.Regrading the appliance moving "fee" ...petty on their part and done for their benefit so they could remodel the kitchen.I stand behind my previous words...they are thieves on multiple occasions and refuse to acknowledge it! They are unjustly taking money from my deposit for things I am NOT responsible forI stand behind my previous words, I want them to pay me for my lost property and for the items illegitimately taken from my returned deposit.Regarding the neighbors noise complaints...I readily admit that on occasions in years that I had music playing that at my back fence was barely audible, but loud inside the houseI know how loud the music was because I checked at my fence line multiple timesMathew was with me on one of those occasionsHowever, the bedroom window of the neighbors house was a different situation that I was not aware of until I made an issue of the noise complaintsI had already done due diligence to make sure my music was not too loud by going to my back fence to ensure it was not a problemI even offered my neighbor my DB meter so they too could be factual about their complaintsThey refused my DB meter and would NOT use it at allThere are volume levels that are legal and ones that are notAS far as I knew based on my tests with my ears and my DB meter, I was well within the legal limitsIE: NO REASON TO COMPLAIN!!!! It took me getting mad about the complaints to get action taken and that is when it was discovered that the music out the back of my house would go in the neighbors master bedroom windowsHow loud that actually was is anybodies guessAgain the DB meter was not usedUntil AFTER the second complaint, the bedroom window issue was NOT known and NOT communicated in any wayI was still not doing anything illegal!!! My personal diligence and the DB meter is proof of this! Never the less after the second complaint, I made sure that any music I played was not as loud as had been the case on those two occasionsI did this out of pure consideration for my neighbors and to stop their complaintsMy music was NEVER illegally loudI know this as fact becasue my DB meter proves itThe complaints are groundless when it comes to legal limitsWhen demonstrating for Mathew I was well within the legal limits then tooHe stood with me at my back fence with the music playing at full volume and it was barely audibleThese complaints are spurious, irrelevant and are only brought to light to try and disparage my characterI did nothing illegal on either occasion of a complaintFurthermore, my other neighbors (*** and ***) not once EVER complained about meThey on many occasions referred to me as a great person to live next door toI even asked them if they heard my music on the dates of the complaintsThey heard nothingAgain, these complaints are spurious and irrelevant and only brought out to disparage my characterI stand firmly on the facts of what my DB meter reads and what my other neighbors (*** and ***) told me.I still want my deposit money backI still want Middel to pay for my lost property!

I'm unsure how I didn't already say what I wantedI clearly stated amounts and what they coveredPlease reread what I wroteIt's all there.I'm seeking a partial refund on my rental deposit for items I am NOT responsible forIt's all listed previouslyCall it a refund or billing
adjustment...either one is applicable

July 3, 2018Revdex.com South County Rd 5, Ste Fort Collins, CO 80528RE: Dispute between Mr*** and Middel Realty / Matthew MiddelTo Whom it May Concern:NOTE: The system that the Revdex.com utilized required that I place the email threads into file. They are in order as they appear in this letterIf you can allow for individual file uploads, I have individual files to upload to allow for this to be easier to readAs a result of Mr*** filing a Revdex.com Complaint against Middel Realty, I have attached copious emails, letters and lease agreements regarding Mr*** occupancy of *** *** ***. If you look at the email from June 14, 2015, He is requesting that Middel Realty represent him in the purchase of a homeThis would be a request, however he has represented us to be thieves, why reward us with more business from the commission of a Purchase. In addition, if you look at the file : Screen Shot: 02.04.14-07.13.2016, you will not see any mention of any theft or notification to Middel Realty regarding his suspicions until much later on in his tenancyIn addition to the light Mr*** is painting Middel Realty, we are not thieves. In addition to this, if you look at the file: 1st written notification of Tool Theft-3.15.2018, this is the first written notice I am able to find regarding the theft. I was made aware of a discussion he had with a former employee (office staff) stating that he was missing items after moving in, however I do not recollect the outright statements of thievery on behalf of Middel Realty employees.As a side note, the crews at Middel Realty don’t utilize any power tools manufactured by ***. Bits, Shanks, and other various hand tools yes, but the entire staff has had *** Volt tolls since 2010, or before. These tools were purchased with the intent of sharing batteries between crews and elimination of loss of power tools when everyone has the same thing. Again, this is a side note, and doesn’t add anything for or against Mr*** statements. Regarding other tools stated to have been stolen, the company is a generation Builder/Remodeling Firm, we have more tools than we know what to do with from on forward. In that time, it has never been levied that we are thieves, nor do we steal. All of our tools are marked with Blue Paint back in the day and currently we utilize only *** and *** power tools. Getting back to the compliant levied by Mr***, he does have a point when describing the actions of an employee, on occasionMrWarren B*** (maintenance and Realtor) did kick his punching bag in 2015. This was not regarded as acceptable by anyone with Middel Realty and MrB*** promptly tendered a formal written apology. See File Burton-Kicking of Punching BagIn this email thread, you can see my responses and that of MrB***. In addition there is an apology letter from Warren in: Burton- Appology-10.12.2015.I don’t have the written response in my file from Mr***, as this email communication was between MrB*** and Mr*** only, however, if my memory serves me correctly, Mr*** mentions his desire to teach MrB*** how to kick properly since Mr*** is a Black belt. In addition, Mr*** also states that it is just a Kicking Bag and the apology was accepted.Progressing further in the tenancy of Mr***, in a different email; Mr*** notified our office regarding the identity of our crew. His first email was received at at Hours and responded to at hours confirming our crew was there Turning on the Sprinkler System. Now, regarding one portion of his complaint about Middel Realty crew showing up un-announced, this is a partial truth. If you look at all of his lease agreements, there is a very large portion dedicated to the NON notification of residents when Sprinkler Crews turn on the System and then in the Fall turn the System off. Below is the verbiage used to describe the sprinkler turn on and off. SEE SPRINKLER NOTICEThis image above may be considered odd, however a majority of the homes surrounding Mr*** are owned by the same Partnership, in addition they are managed by Middel Realty. However, after the systems have been turned on, and when repairs are needed, the staff at the office did notify Mr*** on 7.13.2016- File: Notification of Woor about the end of 2016, the issues between Middel Realty, Mr*** and his neighbor, Mr*** started to show the signs of a possible deterioration of landlord/tenant relationshipsOn September 29, 2016, Mr*** notified us about loud music being played from the residence of Mr***. Mr*** was directed to talk neighborly with Mr***, requesting that the music be turned off or down around bed time. Mr*** did so, and around the end of October, the situation had deteriorated further. Mr*** attempted to talk with Mr*** on multiple occasions, however, Mr*** demeanor is typically more bullish than not. That said, this is where I (Matthew Middel) decided to step in. Mr*** was directed to notify the Police regarding any noise ordinance issue, and at the same time, notify myself. See File- Email Thread-***-that said, on or about this time, I visited with Mr*** regarding the issueMr*** mentioned that he is not harassing Mr***, doesn’t appreciate dealing with the Police and Middel Realty regarding a cultural issue; Mr*** believes Mr*** regards him as a ***. In speaking with Mr*** on his front porch, I mentioned that perhaps it would be best to not renew his lease agreement in the coming 17-renewal cycle. He did not appreciate the “threat” however I did remind him that this is a very quiet neighborhood, and as such, perhaps if he enjoys his music so much, he should listen to it where it wouldn’t affect his neighbors. In addition, I mentioned the need for everyone in the neighborhood to fit into a round peg, and perhaps he is just a square. By the end of the conversation, I stated that the noise complaints must end, or legal action would occur. At this, Mr*** complied, and the issue was behind us. Mr*** was not comfortable with Mr***, nor Mr*** with Mr***, however, a truce was reached and no further complaints were levied against either party.The next year went by relatively smoothly. No issues between any neighbors or Middel Realty employees. This all changed on February 16, 2018. Mr*** inferred that based upon his stellar tenancy with *** Ltd, he should be afforded a month to month Lease since he will be looking to move to Denver to be closer to work. See file: Demand for Concessions- month to month 2.16.18-2.27.18.To summarize these emails, in not providing Mr*** with his needs of a month to month lease, this started the deterioration of the relationship between myself, *** Ltd and Mr***. *** Ltd is the owner of the property, and as such, I am their fiduciary. They asked if any relationship was possible in which Mr*** would heed the needs of *** Ltd and in conjunction, ensure that the neighbors would be minimally affected by any actions, good or negative of Mr***. At the time, based upon emails sent by Mr***, *** Ltd desired that Mr*** vacateI was directed by *** Ltd to cancel his unsigned lease offer (for the 2018-rental year) and require that Mr*** vacate the property at the end of his current lease agreement, which would end on April 30, 2018. This is where the issue lies. Mr*** was told to move and as such, he is very angryRegarding the charges assessed against his Deposit, Per Section and of his previous and current lease agreements, it clearly states how this process works regarding a Deposit Refund. In Section 3, it clearly states that without any Move In/Move out Cleaning list, any and all damages to the property are assumed to have been caused by the Lessee. In this case, the Tires that were found in the crawl space were charged, in addition to trash removal and a broken Pantry door. Mr*** failed to provide Middel Realty with the needed documents upon occupying the residence all those years ago, and now, this is the result of his failure to follow through. If you look at file: Email Thread-*** 7.2.218-7.3-18-Deposit Dispute | *** 7.2.218-7.3-18-Contact Attorney- this has clearly been stated to Mr***. Mr*** elected to involve a 3rd party and as such, this is our dispute letter. Attached in order are all the emails starting in February and continue through July 3, File Name:Email Thread-*** 2.16.18-2.27.18.Email Thread-*** 3.5.18-3.13.18Email Thread-*** 3.15.18Email Thread-*** 3.29.18-4.2.18Email Thread-*** 5.1.18Email Thread-*** 5.1.18-Late NightEmail Thread-*** 7.2.218-7.3-18-Deposit DisputeEmail Thread-*** 7.2.218-7.3-18-Contact Attorney-Legal Documents:Lease agreements from 2014-2017Have a Blessed day,Sincerely,Matthew Middel