Middlesex Appliance Repair

Review: ON 1/15 MIDDLESEX APPLIANCE WAS TO COME AND FIX MY OVEN AND DRYER. THEY WERE AN HOUR LATE SO AFTER 3 CALLS THEY RESCHEDUALED FOR 5PM ON 1/16. THE REPAIRMAN SHOWED UP AY 3:30 WHILE I WAS STILL AT WORK, SO MY WIFE LET HIM IN. HE PULLED OUT THE WALL OVEN AND WHEN REPLACING IT HE HIT A WIRE AND BLEW OUT THE ELECTRICAL PANEL THE TECH ANGEL THEN INFORMED MY WIFE THAT SINCE WE HAD NO ELECTRIC HE WOULD LEAVE AND COME BACK WHEN WE HAD IT REPAIRED. LUCKILY MY FRIEND WAS ABLE TO FIX THE ELECTRIC SO THE TECH FIXED MY DRIER. HE TOOK THE PART NUMBER FOR THE WALL OVEN AND WAS GOING TO CALL ME WHEN HE HAD AN ESTIMATE FOR REPAIR. I PAID MIDDLESEX APPLIANCE $50 TO LOOK AT MY OVEN. THE REPAIR MAN WAS FROM A COMPANY CALLED [redacted] REFRIDGERATION AND APPLIANCE REPAIR. THER IS ALSO A COMPANY NAMED [redacted] THAT IS SOMEHOW MIXED IN THE CROWD. REPEATED PHONE CALLS ( 12 MIN) HAVE RESULTED IN HANG UPS NON RETURNED CALLS AND EMPTY PROMISES. THEY TOLD ME THAT THE PART FOR MY STOVE WAS UNAVAILABLE, HOWEVER I SEE THE PART LISTED ON THE INTERNET AT A HUNDRED DIFFRENT PLACES INCLUDING [redacted]. IF THEY JUST CANT GET THE PART, AND I DONT KNOW WHY THEY COULDNT, AT LEASTE ANSWER MY CALLS. ALL I WANT IS THE MODEL NUMBER OF THE STOVE SO I CAN GET THE PART.Desired Settlement: I'M NOT LOOKING FOR MONEY TO REPAIR THE ELECTRICAL DAMAGE THE CAUSED . ALL I FEEL ENTITLED TO IS THE $50 THEY CHARGED ME TO LOOK AT MY STOVE. I WOULD ALSO LIKE THE MODEL NUMBER AS I DONT WANT TO PULL THE STOVE OUT AGAIN SINCE I DONT KNOW WHAT DAMAGE THEY DID REPLACING IT. THE PART THAT NEEDS TO BE REPLACED SCREWS ON THE FRONT OF THE STOVE AND CAN BE REPLACED WITH THE STOVE IN PLACE.