Middlesex County Municipal Joint Insurance Fund

The Claimant filed a claim against an insured we cover, the adjuster handled the file according to the Title laws and in accordance with best practices claims handlingThe the claimant filed a complaint with your office rather than appealing or
exhausting all available avenues with this office

I am rejecting this response because:I did call Middlesex County Municipal Joint Insurance Fund office twiceThe first time, on 10/20/2014, I talked to ***, who told me I had not been assigned a claim # yetSo she could not give me any information at all.My second call was on 10/22/2014, and since I could not get her on the phone, I left a message to please call me back and left my home phone numberNor her or anyone else called me back
According to the Middlesex County Municipal Joint Insurance Fund letter, they had sufficient information upon which to make a proper determination concerning this matter, but they have no obligation to pay all claims presented regardless of the nature or cause. In my case they denied my claim for damages against the New Brunswick Parking because although I completed an accident report on the spot, neither New Brunswick Parking or I submitted a claim to Middlesex County Municipal Joint Insurance Fundfor the damage in a days timeAnd in the letter, Middlesex County Municipal Joint Insurance Fund advices me about the consequences of taking civil actionWhich they know I will not take since the repair was less than $and the cost of litigation would be more than thatFor a retiree and ill person, not a wise investment.Nevertheless, the fact that I will not litigate, does not make their decision a correct or fair oneAnd the fact that they responded to Revdex.com that I had not choose to address this issue with them, it is not true since I did call their offices