Middletown Anesthesia Group, P.C.

From: Revdex.com of Metro Washington DC<[email protected]>Date: Tue, Jul 21, 2015 at 10:42 AMSubject: Fwd: Complaint #10723059To: Vernette Butts <[email protected]>---------- Forwarded message ----------From: <[email protected]>Date: Tue, Jul 21, 2015 at 10:40 AMSubject: Complaint...

#10723059To: "[email protected]" <[email protected]>Hello,Regarding my complaint #10723059, I finally spoke with someone regarding my issue. They advised that they would reach out to have my account removed from collection and I paid my bill. They did state they could not send me proof that they were removing my account, only proof that I paid my bill. I am still very dissatisfied with how I was treated and their lack of communication and follow up regarding my issue. In no way was this an error on my part and I should not have been penalized and my credit messed up because of this.Thanks,Kimberly Kirby

From: Revdex.com of Metro Washington DC
font-family: arial, sans-serif;"><[email protected]>Date: Tue, Jul 21, 2015 at 10:42 AMSubject: Fwd: Complaint #10723059To: Vernette Butts <[email protected]>---------- Forwarded message ----------From: <[email protected]>Date: Tue, Jul 21, 2015 at 10:40 AMSubject: Complaint #10723059To: "[email protected]" <[email protected]>Hello,Regarding my complaint #10723059, I finally spoke with someone regarding my issue. They advised that they would reach out to have my account removed from collection and I paid my bill. They did state they could not send me proof that they were removing my account, only proof that I paid my bill. I am still very dissatisfied with how I was treated and their lack of communication and follow up regarding my issue. In no way was this an error on my part and I should not have been penalized and my credit messed up because of this.Thanks,Kimberly Kirby

July 27, 2015Dear [redacted],This letter is in regards to a recent complaint you received from a patient we provided anesthesia services to on October 23, 2014.  The patient presented to the facility we service ([redacted] Medical Center) for a surgical procedure.  Upon admission, patients are asked to provide information facility to forward our bills to the patient, however this patient's information was recorded incorrectly and therefore we sent the bill to the wrong address.  Once we have forwarded 3 billing statements to a patient and do not receive a response, it is then forwarded to collections.  Unfortunately for this patient, she never received a bill and then discovered this outstanding bill when checking her credit report.  The patient contacted our office on May 11th and we immediately removed this from collections.  We apologize for any inconvenience this may have caused her we hope that she will consider Middletown Anesthesia Group and [redacted] Medical Center should she need any future treatment.  If you have any questions please do not hesitate to contact our office at the number listed above.  Sincerely, Erich E. President

July 27, 2015
Dear [redacted],
This letter is in regards to a recent complaint you received from a patient we provided anesthesia services to on October 23, 2014.  The patient presented to the facility we service ([redacted] Medical Center) for a surgical procedure.  Upon admission, patients are asked to provide information facility to forward our bills to the patient, however this patient's information was recorded incorrectly and therefore we sent the bill to the wrong address.  Once we have forwarded 3 billing statements to a patient and do not receive a response, it is then forwarded to collections.  Unfortunately for this patient, she never received a bill and then discovered this outstanding bill when checking her credit report.  The patient contacted our office on May 11th and we immediately removed this from collections.  
We apologize for any inconvenience this may have caused her we hope that she will consider Middletown Anesthesia Group and [redacted] Medical Center should she need any future treatment.  If you have any questions please do not hesitate to contact our office at the number listed above.  
Sincerely, 
Erich E. 
President