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Middletown Auto Glass & Upholstery, Inc.

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Reviews Middletown Auto Glass & Upholstery, Inc.

Middletown Auto Glass & Upholstery, Inc. Reviews (3)

It can take anywhere from a couple of days to a couple of months for the moisture between new film (tint) and the glass to completely evaporateThe customer never informed us that the tint was "weeks new" or we would have informed him of the risk of scratching his tint. Also, we would
have recommended him to wait for at least another month or 2 for the moisture to completely evaporate before trying to remove his window to replace the regulator and/or motor. I am surprised that whoever installed the tint do not provide the customer with appropriate "aftercare" instructions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted]
Regards,
[redacted]

Response: Mr. [redacted] called and wanted a quote on a windshield repair. I explained to him that we do windshield repairs for $60.00 for a small dime sized chip but that I would really have to see the car to give a fair quote. He became angry because I could not guarantee him a quote on the phone. I...

hung up on him. He continued to call me back several times and harass me about my business, saying he didn't know how I stayed in business. I eventually cursed him and hung up. I regret using profanity. [redacted]

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Address: 204 Old Harrods Creek Road, Louisville, Kentucky, United States, 40223

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