Midlothian Delivered

At the time of the order the customer did received a confirmation email, however, there was an issue with the amount ordered and the order was cancelledNo notice was sent to the customer to let her know of this issueThe business did speak with the customer about this concern to address the issue with his systemThe business will not contact the customer again and does apologize for the concerns with the site and the way the customer feels the issues was addressed

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]

At the time of the order the customer did received a confirmation email, however, there was an issue with the amount ordered and the order was cancelled. No notice was sent to the customer to let her know of this issue. The business did speak with the customer about this concern to address the issue...

with his system. The business will not contact the customer again and does apologize for the concerns with the site and the way the customer feels the issues was addressed.