Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I feel that Joe R [redacted] was dishonest in sending [redacted] to my home knowing he was not a roofer and could not properly seal my ventsI spoke with [redacted] at [redacted] who states there was no other problems with the roof besides needing to.seal the vents by caulkingI was not notified when [redacted] went on the roof that anything was wrong other that needing to be sealed Joe R [redacted] also did not share anything about not previously doing the roofHe only stated the warranty only lasts for yearsWhen asking about checking paperwork, he stated they only keep records for that longThey would not have any documents from thenI feel that because of him not providing information and sending out someone who is not qualified to do the job, I should be reimbursed the $ [Provide details of why you are not satisfied with this resolution.] Regards,
First of all Accent was never hired to put a roof on her residence after hurricane Ike All of our work was performed for her was on the inside repairsAny further damage after this has nothing to do with Accent The rusty vents or pipes again has no involvement from AccentWhen she called Accent in April of for an estimate Joe R [redacted] went to her residence and provided a bid for the interior damageShe asked Joe if he would look at the roof jacks and Joe told her that they needed sealed and they actually were in bad shape and needed to be replaced She only wanted to seal them, (April 2016) Joe told her that Accent does not do those type of repairs because of the potential liability for leaks when the jacks all should have been replacedShe asked if [redacted] the painter that did the interior work in still worked with us and Joe said yesShe said that she would call him for her repairs direct Joe told her that she could ask [redacted] if he could find someone to seal the vents whenever she would see him So, she called [redacted] (not Accent) to do some work for her and at that time asked [redacted] to have someone seal the roof jacks She paid [redacted] direct $ for that work [redacted] is a subcontractor that works for Accent and several other companies doing mostly painting and trim workShe mad a dummy invoice to pay [redacted] (not Accent) and yet she wrote Accent Construction's name on the top [redacted] did not provide and invoice nor did she contract Accent to do any work for her since Accent Construction has no involvement in this matter nor has Accent been paid for anything since the interior work in
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I feel that Joe R [redacted] was dishonest in sending [redacted] to my home knowing he was not a roofer and could not properly seal my ventsI spoke with [redacted] at [redacted] who states there was no other problems with the roof besides needing to.seal the vents by caulkingI was not notified when [redacted] went on the roof that anything was wrong other that needing to be sealed Joe R [redacted] also did not share anything about not previously doing the roofHe only stated the warranty only lasts for yearsWhen asking about checking paperwork, he stated they only keep records for that longThey would not have any documents from thenI feel that because of him not providing information and sending out someone who is not qualified to do the job, I should be reimbursed the $ [Provide details of why you are not satisfied with this resolution.] Regards,
First of all Accent was never hired to put a roof on her residence after hurricane Ike All of our work was performed for her was on the inside repairsAny further damage after this has nothing to do with Accent The rusty vents or pipes again has no involvement from AccentWhen she called Accent in April of for an estimate Joe R [redacted] went to her residence and provided a bid for the interior damageShe asked Joe if he would look at the roof jacks and Joe told her that they needed sealed and they actually were in bad shape and needed to be replaced She only wanted to seal them, (April 2016) Joe told her that Accent does not do those type of repairs because of the potential liability for leaks when the jacks all should have been replacedShe asked if [redacted] the painter that did the interior work in still worked with us and Joe said yesShe said that she would call him for her repairs direct Joe told her that she could ask [redacted] if he could find someone to seal the vents whenever she would see him So, she called [redacted] (not Accent) to do some work for her and at that time asked [redacted] to have someone seal the roof jacks She paid [redacted] direct $ for that work [redacted] is a subcontractor that works for Accent and several other companies doing mostly painting and trim workShe mad a dummy invoice to pay [redacted] (not Accent) and yet she wrote Accent Construction's name on the top [redacted] did not provide and invoice nor did she contract Accent to do any work for her since Accent Construction has no involvement in this matter nor has Accent been paid for anything since the interior work in