midway service center

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Michael P [redacted] I was un able to review your responsei was unable to view attachmentplease sent w/o attachmentsor someother waythank you

The person who came here on Friday Apr had also been here on Thursday as wellHe stated that he had a loose battery terminal & need it checked outI had told him if he could drop his car off we would look at it when we had a chance we were extremely busy at that time with regular workload & also the [redacted] safety inspections that we do and they are very busy at the end of the month & the 1st or days of the month anyway, he could not drop it off so I had him to check on at app - which he did & if we had any time to work at it we wouldWe did not have timeWe had just taken lunch - later than usual due to our extra inspections He then agreed with me to stop by on Friday morning around ten & if we had time we would look at itI was unaware he was out there for minutes as he stated due to the fact that I was helping other customers outside in our impound lotWhen I got back to the inside area I was told that a man was back there inquiring about looking at his carI told my helper to tell him to wait as I was looking for a set of keys to a [redacted] to bring in the dayShortly after that the person with the battery terminal issue - ( you stated [redacted] ) (I never knew his name cause I never started an rb for him) - yelled back at us and told us - " To go fk yourselves" In front of a customer sitting in a chair whose vehicle was waiting for a [redacted] inspection - of course directing that at us I hope & not the person in the chairI do not think that the inspection customer filed a complaint with the state about [redacted] wording/actionsWe are a small business with most of our customers dropping off their vehicles for repairsWe usually cannot even do an oil change on the spotI am sorry not to have been able to understand how we speak but also try to help whenever possibleRespectfully after the comment that [redacted] made directed to us - until he sends us a written apology on that or comes by here to verbally apologize - as a person - then why as a business owner - I want to work on this carAnd no - we will not work on his car for free

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Michael P[redacted]
   I was un able to review your response. I was unable to view attachment. please sent w/o attachments. or someother way. thank you.

The person who came here on Friday Apr 3 2015 had also been here on Thursday as well. He stated that he had a loose battery terminal & need it checked out. I had told him if he could drop his car off we would look at it when we had a chance we were extremely busy at that time with regular...

workload & also the ** safety inspections that we do and they are very busy at the end of the month & the 1st 4 or 5 days of the month anyway, he could not drop it off so I had him to check on at app 2 - which he did & if we had any time to work at it we would. We did not have time. We had just taken lunch - later than usual due to our extra inspections . He then agreed with me to stop by on Friday morning around ten & if we had time we would look at it. I was unaware he was out there for 10 minutes as he stated due to the fact that I was helping other customers outside in our impound lot. When I got back to the inside area I was told that a man was back there inquiring about looking at his car. I told my helper to tell him to wait as I was looking for a set of keys to a [redacted] to bring in the day. Shortly after that the person with the battery terminal issue - ( you stated [redacted]) (I never knew his name cause I never started an rb for him) - yelled back at us and told us - " To go fk yourselves" In front of a customer sitting in a chair whose vehicle was waiting for a ** inspection - of course directing that at us I hope & not the person in the chair. I do not think that the inspection customer filed a complaint with the state about [redacted] wording/actions. We are a small business with most of our customers dropping off their vehicles for repairs. We usually cannot even do an oil change on the spot. I am sorry not to have been able to understand how we speak but also try to help whenever possible. Respectfully after the comment that [redacted] made directed to us - until he sends us a written apology on that or comes by here to verbally apologize - as a person - then why as a business owner - I want to work on this car. And no - we will not work on his car for free.