Midwest Credit Care, LLC

Initial Business Response / [redacted] (1000, 23, 2016/03/31) */ Hello I am the ceo and founder of Midwest credit care llc and I want to genuinely apologize for any issues regarding your business with usI want to first let you know that the employee that handle your account is no longer with us for having to many complaints on his fileWe strive to present the best customer satisfactionNow, I viewed your past account with us personally, and I found that we have sent three letters to all three credit bureaus for your behalf and while waiting for the response of the bureaus your bill was due for a total of [redacted] we tried to use the card we had on file and the payment came back declinedThe employee never saved your number on fileIf you wish to show documentation on the work we provided I will send it to your emailIf there's anything else we can do to accommodate your past issues with please let me know personally Initial Consumer Rebuttal / [redacted] (3000, 25, 2016/03/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) Still there was no change in my credit report or scoreMy email is on file and I was supposed to receive an email with the letters that were sent and my credit reportI received the confirmation email and nothing else Final Business Response / [redacted] (4000, 28, 2016/04/01) */ Thank you for your quick response from my last messageSir, Please be in mind that you were on a recurring billing and it would've took you longer than a month to see a noticeable change of your credit reportThe process usually take up to three monthsPlease take a look of your account on http://midwestcreditcarellc.com/login/Your login is your email and your password is the last four of your socialI'm sorry, but one payment is not enough to keep the process goingRepairing credit issues are a consistent processWe needed a little more time for you to see progressWe only was able to take one payment, afterwards the card was decline up to three timesAfter three attempts to collect a purchase, you are automatically put in the system as a suspended client Final Consumer Response / [redacted] (4200, 30, 2016/04/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) Well maybe if someone would have contacted me and let me know I would have given my new informationThat still doesn't explain why someone didn't email me the copy of the letters or anything to let me know anything was done at allThat is what drives people buys, being promised something and it is not done,even if the employee was fired someone should have took over his accountsEven if I was offered to come back I would not do it and not recommend you to anyoneSorry but people hate when they are promised something and don't get it

Initial Business Response /* (1000, 23, 2016/03/31) */
Hello I am the ceo and founder of Midwest credit care llc and I want to genuinely apologize for any issues regarding your business with us. I want to first let you know that the employee that handle your account is no longer with us for having...

to many complaints on his file. We strive to present the best customer satisfaction. Now, I viewed your past account with us personally, and I found that we have sent three letters to all three credit bureaus for your behalf and while waiting for the response of the bureaus your bill was due for a total of [redacted] we tried to use the card we had on file and the payment came back declined.. The employee never saved your number on file. If you wish to show documentation on the work we provided I will send it to your email.. If there's anything else we can do to accommodate your past issues with please let me know personally.
Initial Consumer Rebuttal /* (3000, 25, 2016/03/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Still there was no change in my credit report or score. My email is on file and I was supposed to receive an email with the letters that were sent and my credit report. I received the confirmation email and nothing else.
Final Business Response /* (4000, 28, 2016/04/01) */
Thank you for your quick response from my last message. Sir, Please be in mind that you were on a recurring billing and it would've took you longer than a month to see a noticeable change of your credit report. The process usually take up to three months. Please take a look of your account on http://midwestcreditcarellc.com/login/. Your login is your email and your password is the last four of your social. I'm sorry, but one payment is not enough to keep the process going. Repairing credit issues are a consistent process. We needed a little more time for you to see progress. We only was able to take one payment, afterwards the card was decline up to three times. After three attempts to collect a purchase, you are automatically put in the system as a suspended client.
Final Consumer Response /* (4200, 30, 2016/04/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Well maybe if someone would have contacted me and let me know I would have given my new information. That still doesn't explain why someone didn't email me the copy of the letters or anything to let me know anything was done at all. That is what drives people buys, being promised something and it is not done,even if the employee was fired someone should have took over his accounts. Even if I was offered to come back I would not do it and not recommend you to anyone. Sorry but people hate when they are promised something and don't get it.

I highly recommend this company have really learn a lot from their credit rebuilding program

I really love how they treat everyone like family. This business have treated me and my situation with the upmost genuine care. My credit repair specialist is David J and he taught me and help me get my first home and raised my score from 567 to 654 in 4 months I still some work to do...