Midwest Electrical Construction

Good Morning [redacted] , Just following up on this complaint and wond**ing if you can provide is with a copy of the signed agreement pleaseThis should help us close the caseThank you Regards, [redacted]

I am rejecting this response because:The finance manag** did not disclose the he added on as a gratuity for himself [redacted] told me when I called him for a second time he said that the extra was placed on this loan because [redacted] had gotten me a low [redacted] int**est rateHow nice that at my expense this finance manag [redacted] can write his own check This I did not see he pushed me through I had no reason to think he was dishonest, had I had seen that at the time I would have walkedHe [redacted] had also told me that in three months he would renegotiate my loan When I called him aft [redacted] discov**ing the ov [redacted] charge for admin fee he said in a loud voice that he told me in two years we would renegotiate a bett [redacted] rate caught in a lie right off the bat I knew then something was wrong

Initial Business Response / [redacted] (1000, 8, 2016/10/24) */ [redacted] To whom it may concern, I have read through the complaint and understand your frustrationsThe Dealership should have done a much better in explaining the process of the "paper trade" (buying a vehicle from another party through the dealership) especially when out of province licensing his involvedWe are at the mercy of the laws for proper licencing and this is why it is usually not just a matter of being in and out The administration fee is for just that reason, preparing the documents and arranging the licensingI am aware you would still need to visit the [redacted] office, but we have work to be done on the [redacted] side as well We cannot refund the administration fee as it is for the service performedI will look at the amount of the licencing fee and the cost associated with the transaction at Service [redacted] and if it is more then the cost will definitely refund the difference I apologize that no one has since returned your callI am available if you wish Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/10/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) Last year I purchased the [redacted] (that I traded into you) from [redacted] (in **) [redacted] I wasted half a day in Moncton - I got lost and when when [redacted] asked me to come back to the dealership I begged him to meet me with the paperwork as I was already lost [redacted] When I got back I still had to wait around for another half hour as for the administration fee - you didn't do anything on my behalf - You have the truck for a week before I got there and you didn't even take off the old plates from the previous owner - I had to wait for you to do that as well - you didn't clean the truck, look it over nothing - you gave it to me as is...I have emails from [redacted] stating very clearly this would be a "paper trade only" so what am I missing here - [redacted] to trade papers [redacted]