Midwest Express Clinic

This email is in reguards to complaint from the patient [redacted] The situation was reviewed by our billing and management teamWe contacted the patient, offered our sincerest apologies for the Mishap, and offered to write off her balanceThe situation has been taken care ofThank you -- W75th St Willowbrook, IL Phone: (630)581- Fax: (630) 568-Open days a week 9am-9pm No appointment necessary

Initial Business Response /* (1000, 8, 2017/10/17) */
Dear Mr***,
We are very sorry to hear you had a negative experience with Midwest Express ClinicOur clinic does accept *** but your plan requires your primary care provider to authorize any visits outside of their facilityWe will
reduce the cost of $to your copay amount of $because we are sorry for the confusion

This email is in reguards to complaint from the patient [redacted]. The situation was reviewed by our billing and management team. We contacted the patient, offered our sincerest apologies for the Mishap, and offered to write off her balance. The situation has been taken care of. Thank...

you.    --   40 W. 75th St   Willowbrook, IL 60527  Phone: (630)581-5372    Fax: (630) 568-3247 Open 7 days a week 9am-9pm No appointment necessary

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This email is in reguards to complaint from the patient [redacted]. The situation was reviewed by our billing and management team. We contacted the patient, offered our sincerest apologies for the Mishap, and offered to write off her balance. The situation has been taken care of. Thank...

you.   --   40 W. 75th St   Willowbrook, IL 60527  Phone: (630)581-5372    Fax: (630) 568-3247 Open 7 days a week 9am-9pm No appointment necessary