Midwest Gym Supply

See attachments.*** *** *** Sales placed purchase order #*** for their customer *** *** (*** *** ***) on 11/3/2016, *** invoice *** to *** *** *** SalesThe carpet is custom colors and had to be ordered from our supplier*** *** Supply issued purchase order
*** the same days as receiving *** *** *** Sales purchase orderThe carpet was received by *** *** Supply on 11/14/and the order was placed in *** *** Supply's production schedule, The carpet was shipped to *** *** *** on 12/21/The trucking Company attempted to contact *** *** *** at *** on 12/22/and 12/27/and received no answer*** *** Supply contacted *** *** *** 1/4/and received a second contact number 651-238-The carpet was in transit for days at no fault of *** *** Supply or the freight company, *** *** *** did not contact or speak to any *** employee prior to 1/7/At that time *** *** *** left a message on the answering machine that she planned to report *** to the Revdex.com*** *** *** did not speak to anyone at *** *** Supply on 12/9/16, 12/14/or 12/16/*** at no time made any promises to *** *** *** on production or delivery of the carpet*** *** Supply responded to *** *** *** Sales in a timely manner, *** *** Supply will not discount invoice *** regrets *** *** *** dissatisfaction*** strives to produce a quality product in a timely manner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Our bill will be paid but not without consequenceCommunication lacked in our interaction when purchasing this vital piece of equipmentI see now that dealing with your directly may have worked better than using a vendorThe vendor made claims on behalf of your company which I understood to have come directly from you as the manufacturers. Regardless as to who is at fault, I regret to inform you that we will not be using your company again as this interaction was less than acceptable according to our customer standards
Regards,
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