The salesman/tech was highly unprofessional When told about what was needed I tried to ensure that his was needed Tech became combative Total Comfort Heating and Air, LLC I would NOT use these people again and I suggest that you don't either It has come time once again to get the AC Unit serviced and their sales person called me up I explained that I have had the AC serviced several times but I keep missing out on having the heat side cleaned and looked at so I would only agree to have him out if both sides got cleaned and the charge for this service was quoted as $ Not a problem I explained that it would be better to come out in the afternoon close to 5pm and I was told that the only time that they would come out was between the hours of 4pm and 6pm so I expressed once again that it would be better for me if it were closer to 5pm as they can because I wouldn't make it home until right at 5pm but if they wanted to start cleaning before I showed up then that would be
I returned home today after attending a funeral and found the a/c was not cooling. I contact Total Comfort Heating & Air. I was not expecting such fast service. Repairman called back within an hour and was turning onto my street. Repairman was extremely friendly and informative. Repairman fixed the problem in under an hour. I am very pleased with this company.
They came out on a Sunday for an emergency call with my air conditioningThe man that came out was professional and courteous and had my A/C running within an hourIt seems to be working as good as new
Office staff & service techs very courteous & professionalTimely and great serviceServices needed are explained in detail & any questions answered in terms I can understand
The salesman/tech was highly unprofessional When told about what was needed I tried to ensure that his was needed Tech became combative Total Comfort Heating and Air, LLC I would NOT use these people again and I suggest that you don't either It has come time once again to get the AC Unit serviced and their sales person called me up I explained that I have had the AC serviced several times but I keep missing out on having the heat side cleaned and looked at so I would only agree to have him out if both sides got cleaned and the charge for this service was quoted as $ Not a problem I explained that it would be better to come out in the afternoon close to 5pm and I was told that the only time that they would come out was between the hours of 4pm and 6pm so I expressed once again that it would be better for me if it were closer to 5pm as they can because I wouldn't make it home until right at 5pm but if they wanted to start cleaning before I showed up then that would be
I returned home today after attending a funeral and found the a/c was not cooling. I contact Total Comfort Heating & Air. I was not expecting such fast service. Repairman called back within an hour and was turning onto my street. Repairman was extremely friendly and informative. Repairman fixed the problem in under an hour. I am very pleased with this company.
They came out on a Sunday for an emergency call with my air conditioningThe man that came out was professional and courteous and had my A/C running within an hourIt seems to be working as good as new
Office staff & service techs very courteous & professionalTimely and great serviceServices needed are explained in detail & any questions answered in terms I can understand