Midwest Physicians Anesthesia Services, Inc.

I have discussed this with my wife who initiated the first contact with Midwest Physicians.  My wife says [redacted] told her $50.00 would be okay.  We paid that each month for three months thinking that we were doing the correct thing.  Never did we receive a collections letter from Midwest.  What we did receive was a monthly statement and promptly paid the $50.00 per month.  It wasn't until we received the letter dated 5/26/2015 did we realize that Midwest even had a problem with the $50.00 payment.  I have since sent a check to Midwest for the $117.00 as requested.  The whole point of my complaint was the attitude and total lack of empathy that [redacted] displayed during our conversation.  Now she comes back with a sarcastic remark that we are not a lending institution.  No kidding!  Either is [redacted] and the other four medical companies that agreed to work with us on our payments.  I am just thankful that the doctors and nurses that treated my wife during her horrific and life threatening surgery were a little more caring as to the needs of the patients. I do not need threats of collection when since the first month in March we have made a payment.  I would like to talk to someone besides [redacted] regarding this miscommunication on Midwest's part.   
Regards,
[redacted]

[redacted] has provided a statement based on the records for the account of [redacted].As you will read, [redacted] failed to comply with the terms of the paymentplan she established with Midwest Physician Anesthesia Services. A payment plan arrangement is a courtesy that is extended...

to our patients with terms nolonger than 1 year. As we are a medical practice and not a financial institution, we are unable to offer multiple payment options.Thank you,[redacted]_________________________________________________RE: [redacted]3/9/15-SENT PATIENT 1st COLLECTION LETTER- HAD NO PREVIOUS RESPONSEFROM PATIENT REGARDING HER BILLS SENT TO HER, SENT NOTE WlTH HERCOLLECTION LETTER WE NEED $177.00 A MONTH. [redacted] TALKED TO PATIENT ON3/9/15 AND AGREED TO MAKE MONTHLY PAYMENTS OF $177.00. SHE WILLDISCUSS WlTH HER HUSBAND. STARTING DATE IS TODAY, 3/9/15. HUSBAND,[redacted], CALLED BACK TO SET UP PAYMENT PLAN WlTH [redacted]. [redacted]RETURNED HIS CALL AND LEFT MESSAGE TO CALL US #######. 3/15/19-PATIENT CALLED AND STATED SHE COULD ONLY PAY $50 A MONTH AND WHENSHE GETS BACK TO WORK WILL PAY MORE AND ASSURED ME WILL BE PAID INFULL IN 1 YEAR. SHE IS SELF EMPLOYED AND NOT GETTING PAID UNTIL GOESBACK TO WORK. END OF MAY WE SENT 2nd COLLECTION LETTER AND WE NEEDTO START RECEIVING $117/MONTH (MADE PAYMENTS A LITTLE LESS SINCE SHEHAS PAID SOME PAYMENTS). On 5/29/15-HUSBAND CALLED-UPSET THEYRECEIVED 2nd COLLECTION LETTER. TOLD HIM WE NEED TO START RECEVINGMONTHLY PAYMENTS OF $117.00. WAS NOT HAPPY WITH ME.[redacted]6/5/15

[redacted] has provided a statement based on the records for the account of [redacted].As you will read, [redacted] failed to comply with the terms of the paymentplan she established with Midwest Physician Anesthesia Services. A payment plan arrangement is a...

courtesy that is extended to our patients with terms nolonger than 1 year. As we are a medical practice and not a financial institution, we are unable to offer multiple payment options.Thank you,[redacted]_________________________________________________RE: [redacted]3/9/15-SENT PATIENT 1st COLLECTION LETTER- HAD NO PREVIOUS RESPONSEFROM PATIENT REGARDING HER BILLS SENT TO HER, SENT NOTE WlTH HERCOLLECTION LETTER WE NEED $177.00 A MONTH. [redacted] TALKED TO PATIENT ON3/9/15 AND AGREED TO MAKE MONTHLY PAYMENTS OF $177.00. SHE WILLDISCUSS WlTH HER HUSBAND. STARTING DATE IS TODAY, 3/9/15. HUSBAND,[redacted], CALLED BACK TO SET UP PAYMENT PLAN WlTH [redacted]. [redacted]RETURNED HIS CALL AND LEFT MESSAGE TO CALL US #######. 3/15/19-PATIENT CALLED AND STATED SHE COULD ONLY PAY $50 A MONTH AND WHENSHE GETS BACK TO WORK WILL PAY MORE AND ASSURED ME WILL BE PAID INFULL IN 1 YEAR. SHE IS SELF EMPLOYED AND NOT GETTING PAID UNTIL GOESBACK TO WORK. END OF MAY WE SENT 2nd COLLECTION LETTER AND WE NEEDTO START RECEIVING $117/MONTH (MADE PAYMENTS A LITTLE LESS SINCE SHEHAS PAID SOME PAYMENTS). On 5/29/15-HUSBAND CALLED-UPSET THEYRECEIVED 2nd COLLECTION LETTER. TOLD HIM WE NEED TO START RECEVINGMONTHLY PAYMENTS OF $117.00. WAS NOT HAPPY WITH ME.
[redacted]
6/5/15