Midwest Publishers Home Office Inc.

Dear Revdex.com,Please see the attached document of our response letter to Mr*** ***. Sincerely, MWP Inc

Dear Revdex.com,please see the attached document of our response -Midwest Publishers Home Office

Dear Revdex.com,please see the attached document of our response letter for Ms*** *** ID #*** Sincerely,MWP INC

Dear Revdex.com,please see the attached document of our response letterThank you and have a blessed day.-Midwest Publishers Home Office Inc

I am rejecting this response because:
The attached documents support complaint ID #*** against the response given by Midwest Publishers Home Office Inc A brief summary of each point
that can be observed as contrary to the correspondence submitted by Midwest Publishers Home Office Inc is stated below:Full disclosure of agreement and cancellation terms were not provided other than verbally on 12/14/15.The attachments titled 'MWPub Welcome Doc and MWPub Welcome Doc (2)' is the "welcome letter" that only provides billing and payment verification.No signature had been provided nor returned to Midwest Publishers Inc on the release form that was included with the "welcome letter."The attached reverse side of the "welcome letter" is titled "NAME MY REWARD CERTIFICATE RELEASE FORM" where the signature block is followed by authorization to release information to a partner called "Name My Reward*." The statement on the "welome letter" does not provide any mention of the buyer's right to cancel or how the contract may be cancelled.The call log found in the attachment titled 'MWPub Call Log' clearly shows record of a call from the seller's phone number at 9:am CST on 5/17/ The duration of the conversation lasted minutes and seconds Supporting documents from AT&T wireless service showing the incoming call from the seller's phone number can be provided.I hereby request that all charges from card number ending *** that began on 12/14/be reimbursed in accordance with the Minnesota Home Solicitation Act *** ***5/29/

Dear Revdex.com,please see attached document of our response letterThank you.Sincerely,Midwest Publishers Home Office Inc

Dear Revdex.com,Mrs*** *** opened an account with our Company on August 17th 2016, but the customer sent us a letter requesting to cancel and
we cancelled and closed the accountThere is no balance as this account is closedWe informed the customer of suchPlease let this serve as receipt that the account is Closed Sincerely,Midwest Publishers Home Office Inc

Initial Business Response /* (1000, 5, 2015/07/15) */
Dear Revdex.com,
please see attached document
Midwest Publishers Home Office Incis a sale and marketing Company, a small local Christian Family owned company that strives for the highest in business ethics, company policies and customer service
in all aspects of our businessMidwest Publishers Home Office Incfully discloses the agreement and cancels terms, we do not discriminate and we do not Prey on elderly we are not affiliated or connected with any other company or business
Account History Notes Ms***, agreed to order a subscription from our company, we do a verbal recorded agreement for verification, we sent Ms*** our Welcome letter which includes the; Agreement, billing information as well as disclosure that in part include our cancel policyMs*** gave permission and authorization for our company to set up billings through her Visa card ending; xx-000-3811, Exp; 03/On August 19th at 3:35pm Ms*** updated Credit Card information from xxxxto xxxx and set up payment arrangements to be taken out on her Visa Card to pay past due amounts on the account
At this time I would like to extend my apologies to Ms***, as a Christian business owner and a single mother I understand that every penny counts these days
We would like find a resolution on Ms***'s account and solve this amicablyWe would be more than happy to talk to Ms*** should she have any further questions
We wish you all a blessed day,
Sincerely,
Midwest Publishers Inc
Initial Consumer Rebuttal /* (3000, 7, 2015/07/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not adhere to recorded verbal agreementsOnly written agreements
I was told that my account has been cancelled and my card will no longer be charged, which I appreciate
However, before my subscription was cancelled I was charged a "late fee" of $59.90, and I would like to be reimbursed the full amountMy payments were never late, because a direct deposit always came out of my checking account
Thank you

Dear Revdex.com, Please see the attached document of our response letter to Ms***'s Revdex.com complaint.Sincerely,MWP INC

Dear Revdex.com,Please see the attached document of the letter of agreement we sent Mr*** ***. Mr*** reviewed our letter and signed it and sent it back to our CompanyWe believe we found an amicable solution with Mr*** Sincerely,MWP INC

Company provided their response to the consumer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Dear Revdex.com,please see the attached document of our response letter.Sincerely,MWP INC.

Initial Business Response /* (1000, 5, 2016/03/10) */
Dear Revdex.com,
please see the attached document of our response.
Sincerely,
Midwest Publishers Inc.
Dear Sir or Madam;
Midwest Publishers Home Office Inc. is a sale and marketing Company, a small local Christian Family owned company that...

strives for the highest in business ethics, company policies and customer service in all aspects of our business. Midwest Publishers Home Office Inc. fully discloses the agreement and cancels terms, we do not discriminate and we do not Prey on elderly we are not affiliated or connected with any other company or business.
Account History Notes Ms. [redacted], agreed to order a subscription from our company, we do a verbal recorded agreement for verification, we sent Ms. [redacted] our Welcome letter which includes the; Agreement, billing information as well as disclosure that in part include our cancel policy. Ms. [redacted] gave permission and authorization for our company to set up billings through her Visa card program card ending; [redacted] Exp: 08/2019 End Note.
At this time I would like to extend my apologies to Ms. [redacted], as a Christian business owner and a single mother I understand that every penny counts these days.
We would like to solve this amicably and at this time we have made a corporate decision to close Ms. [redacted]'s account. Please let this letter serve as a receipt. We would be more than happy to talk to Ms. [redacted] should she have any further questions.
We wish you all a blessed day, Midwest Publishers Home Office Inc.
Initial Consumer Rebuttal /* (2000, 7, 2016/03/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Dear Revdex.com,Please see that attached document of our response letter to Ms. [redacted]'s complaint. We apologize for the late response, as we have just received the complaint for the first time today. Sincerely, MWP Inc.

Dear Revdex.com,Please see our attached document of our response letter.Sincerely, MWP INC.

Dear Revdex.com, Please see the attached document of our response letter to Ms. [redacted].Thank you. Sincerely, MWP Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I am pleased with the business owner's...

response
and will not take issue with the chronology of events.
She is welcome to bill me for issues received at the subscription rate.
Thank you,
[redacted]

Dear Revdex.com,please see the attached document of our response letter for Ms. [redacted]'s complaint.Thank you. Sincerely,MWP Inc.

Dear Revdex.com,Please see the attached document of our Response letter to Ms. [redacted].Have a blessed day.Sincerely,MWP INC.###-###-####