Midwest Roofing, LLC

The *** they are referring to is one of our employees *** ***, not *** *** the ownerThis was supposed to be repaired by our serviceman *** *** and he states he did itI had a conversation with *** from US Toy this morning and *** *** the owner is going out tomorrow morning
to evaluate the problem and get it fixedThere was a communication break down last week as we had a major storm come through and everyone was running tarping roofsThis is no excuse for the communication errorWe are putting that employee on probation until further evaluation about repairs are made tomorrowIf in fact they were not done, we will have the repairs done this week Wednesday or Thursday, and the internal problem will be dealt with. Thank You *** ***-OwnerMidwest Roofing(913) 208-

This issue was resolved when the customer originally called to file the complaint. When went back out again to verify there was no issue with her skylight. I talked to the customer and she wasn't aware that we had her issue resolved and she stated she would withdraw the complaint as it
was not an issue

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID Once the service is completed and we no longer have a leak then I'll resolve the complaint.
Regards,
*** ***