Midwest Title Loan

Initial Business Response / [redacted] (1000, 5, 2016/02/15) */ Contact Name and Title: [redacted] Attorney Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @selectmgmt.com Thank you for your letter dated February 1, 2016, notifying the company of Ms. [redacted] complaint. We appreciate this opportunity to... respond. On November 21, 2015, Ms. [redacted] borrowed $2,078.00. Unfortunately, she has not submitted her payments as agreed. In fact, to date, she has not submitted any payments and despite her contentions, has had very limited communication with the company. A review of all collection efforts conducted on Ms. [redacted] 's account prove that the company fully complied with all state and federal laws and committed no wrongdoing. The company efforts to work with Mr. [redacted] , while unsuccessful, were not aggressive, excessive or harassing. Moreover, according to www.pacer.gov, as of the date of this response, she has not filed for bankruptcy. The company is always willing to try and work with customers; however, Ms. [redacted] has been uncooperative and broken several promises to submit a payment. Nonetheless, if Ms. [redacted] is interested in discussing a mutually acceptable settlement arrangement, she should contact the office where she obtained her loan at XXX-XXX-XXXX by February 22, 2015. Thank you again for your assistance in this matter. Please do not hesitate to contact me with any further questions or concerns.

Initial Business Response /* (1000, 5, 2016/02/15) */
Contact Name and Title: *** Attorney
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@selectmgmt.com
Thank you for your letter dated February 1, 2016, notifying the company of Ms*** complaint We appreciate this opportunity to
respond
On November 21, 2015, Ms*** borrowed $2, Unfortunately, she has not submitted her payments as agreed In fact, to date, she has not submitted any payments and despite her contentions, has had very limited communication with the company A review of all collection efforts conducted on Ms***'s account prove that the company fully complied with all state and federal laws and committed no wrongdoing The company efforts to work with Mr***, while unsuccessful, were not aggressive, excessive or harassing Moreover, according to www.pacer.gov, as of the date of this response, she has not filed for bankruptcy The company is always willing to try and work with customers; however, Ms*** has been uncooperative and broken several promises to submit a payment Nonetheless, if Ms*** is interested in discussing a mutually acceptable settlement arrangement, she should contact the office where she obtained her loan at XXX-XXX-XXXX by February 22,
Thank you again for your assistance in this matter Please do not hesitate to contact me with any further questions or concerns

Dear Sir/Madam,Thank you for notifying the company of Ms***'s complaintWe appreciate this opportunity to respond.The company operates in strict compliance with state and federal laws and has committed no wrongdoingOn June 3, 2016, Ms*** borrowed $The terms, conditions and cost of
Ms***'s loan were fully explained to by the company's personnelAdditionally, as required by the Federal Truth in Lending Act, the annual percentage rate and finance charge are displayed in large print at the top of her contractAt no time did Ms*** indicate that she was confused about the terms of her loanUnfortunately, a review of Ms***'s account reveals that she did not submit her payments as agreedAs explained to Ms***, she can always submit more than the minimum monthly amount due in order to reduce her outstanding principal balanceThe majority of the company's customers pay off their loans in a short period of time, which significantly reduces the amount of interest the borrower pays.Notwithstanding the above, the company is always willing to try and work with customers; with that said, if Ms*** is interested in discussing a mutually acceptable settlement arrangement, she should contact the office where she obtained her loan at 309-686-by August 16, 2017.Thank you again for your assistance in this matterIf you have any further questions or concerns, please do not hesitate to contact me.Sincerely,*** ***

Initial Business Response /* (1000, 5, 2016/02/15) */
Contact Name and Title: [redacted] Attorney
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@selectmgmt.com
Thank you for your letter dated February 1, 2016, notifying the company of Ms. [redacted] complaint. We appreciate this opportunity to...

respond.
On November 21, 2015, Ms. [redacted] borrowed $2,078.00. Unfortunately, she has not submitted her payments as agreed. In fact, to date, she has not submitted any payments and despite her contentions, has had very limited communication with the company. A review of all collection efforts conducted on Ms. [redacted]'s account prove that the company fully complied with all state and federal laws and committed no wrongdoing. The company efforts to work with Mr. [redacted], while unsuccessful, were not aggressive, excessive or harassing. Moreover, according to www.pacer.gov, as of the date of this response, she has not filed for bankruptcy. The company is always willing to try and work with customers; however, Ms. [redacted] has been uncooperative and broken several promises to submit a payment. Nonetheless, if Ms. [redacted] is interested in discussing a mutually acceptable settlement arrangement, she should contact the office where she obtained her loan at XXX-XXX-XXXX by February 22, 2015.

Thank you again for your assistance in this matter. Please do not hesitate to contact me with any further questions or concerns.