Drink spilled on the bar and removed the stain
Purchased the *** on *** through seller *** Delivery in June 2018, no damage and everything fine Recently spilled a drink on the top part of the bar and it removed the stain on the shelf It was tequila and a mixer I didn't expect that the stain would come off with ordinary use I contacted Howard Miller who told me that they only cover manufacturing defects and they weren't going to assist me My reading of the warranty is that it should be covered Its a bar, and things will be spilled frequently Ordinary use
I bought a howard miller grandfather clock in oct and I noticed about months ago that the top had a crack in it I have sent pictures I have cal
called and left messages for heather whom was suppose to have been handling this I cannot get anyone to call me back obviously they don't care also the clock has never kept good time and the chimes don't work I don't have the model numbers but I know it was a *** I paid for the clock which I used a debit card for purchase and the clock has a yr warranty I ordered the clock from the grandfather clock company in new jersey and they have been trying to help me with this issue but howard miller was where it came from
I had a problem with a large outdoor wall clock and called them to explain my problem, we replaced the mechanism a couple of times thru the store where it was purchasedWhen I spoke with Lisa, (Howard Miller Clocks), she took positive action and said they, Howard MIller Clocks wants to make us happy with their products and sent me a return label and was shipping a new clock to do a full free exchange
They stand behind their products and do the right thing for the customerThis is the first time I ever had a problem with their clocks in over years of buying their products
Drink spilled on the bar and removed the stain
Purchased the *** on *** through seller *** Delivery in June 2018, no damage and everything fine Recently spilled a drink on the top part of the bar and it removed the stain on the shelf It was tequila and a mixer I didn't expect that the stain would come off with ordinary use I contacted Howard Miller who told me that they only cover manufacturing defects and they weren't going to assist me My reading of the warranty is that it should be covered Its a bar, and things will be spilled frequently Ordinary use
I bought a howard miller grandfather clock in oct and I noticed about months ago that the top had a crack in it I have sent pictures I have cal
called and left messages for heather whom was suppose to have been handling this I cannot get anyone to call me back obviously they don't care also the clock has never kept good time and the chimes don't work I don't have the model numbers but I know it was a *** I paid for the clock which I used a debit card for purchase and the clock has a yr warranty I ordered the clock from the grandfather clock company in new jersey and they have been trying to help me with this issue but howard miller was where it came from
I had a problem with a large outdoor wall clock and called them to explain my problem, we replaced the mechanism a couple of times thru the store where it was purchasedWhen I spoke with Lisa, (Howard Miller Clocks), she took positive action and said they, Howard MIller Clocks wants to make us happy with their products and sent me a return label and was shipping a new clock to do a full free exchange
They stand behind their products and do the right thing for the customerThis is the first time I ever had a problem with their clocks in over years of buying their products