Mike and Sons Sub Shop Reviews (3)
Mike and Sons Sub Shop Rating
Address: 5404 Randolph Road, Rockville, Maryland, United States, 20852
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May 5, 2015To whom it may concern,Thank you for giving us an opportunity for our feedback regarding the customer complains submitted on 03-2-15.The delivery order for that customer was delivered on that timeAccording to our best knowledge, the order was correct and was delivered on time
Here at MIKE AND SON SUB SHOP, we try to exceed expectations for our every customerThat is the reason we are in the business since On that day, customer called back, we offered her a credit but she was not very cooperativeShe used abusive language and threatened the manager on dutyWe are still willing to work with her to get the issue resolvedIf you have any further question please reach Mansoor K*** at ###-###-####Thank you for help.Sincerely,Mansoor K
I called on 9/14/for a lunch delivery order which took over hours to arriveI was assured by the manager that I would get a free order the next day (9/15/2016)The manager was rude and the delivery driver did not leave the order at the front desk as instructedI called back the next day and asked for my free mealThe manager used sexist language and refused to provide the promised mealThe manager refuses to answer further phone calls and will not provide a higher level supervisor for me to contact
May 5, 2015
To whom it may concern,Thank you for giving us an opportunity for our feedback regarding the customer complains submitted on 03-2-15.The delivery order for that customer was delivered on that time. According to our best knowledge, the order was correct and was...
delivered on time. Here at MIKE AND SON SUB SHOP, we try to exceed expectations for our every customer. That is the reason we are in the business since 1964. On that day, customer called back, we offered her a credit but she was not very cooperative. She used abusive language and threatened the manager on duty. We are still willing to work with her to get the issue resolved. If you have any further question please reach Mansoor K[redacted] at ###-###-####Thank you for help.Sincerely,Mansoor K