Initial Business Response /* (1000, 10, 2016/11/02) */
Company contacted our office indicating they have left a message to the consumer indicating the records will be sent certified mail to the consumer. She indicated there are 11 staff members that could have answered the phone, and there are no...
requests in file from the consumer.
Initial Consumer Rebuttal /* (3000, 13, 2016/11/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept their response ,because they have lied about me not contacting them. I have contacted Huntington Veterinary Hospital via email....and I have proof of this if needed. They did not respond to my requests in writing. And as far as my complaint is concerned regarding the way my dog and I were treated.............my complaint still stands.......please publish!!!!
Initial Business Response /* (1000, 10, 2016/11/02) */
Company contacted our office indicating they have left a message to the consumer indicating the records will be sent certified mail to the consumer. She indicated there are 11 staff members that could have answered the phone, and there are no...
requests in file from the consumer.
Initial Consumer Rebuttal /* (3000, 13, 2016/11/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept their response ,because they have lied about me not contacting them. I have contacted Huntington Veterinary Hospital via email....and I have proof of this if needed. They did not respond to my requests in writing. And as far as my complaint is concerned regarding the way my dog and I were treated.............my complaint still stands.......please publish!!!!