Business Response to a Complaint
Complaint ID#:
[redacted]
Company Name:
[redacted]s [redacted]
Company Contact:
[redacted]
Company Phone:
8[redacted]
Company Email:
[redacted]
Person Who Sent the...
Complaint:
[redacted]
Staff Member:
Response:
MJI staff was notified customer had a failure with coolant system, which was totally unrelated to the repairs we performed. We do not know what if anything was wrong since the vehicle was not returned to us. In addition if coolant system did fail, alarms should have alerted customer to immediately stop driving the vehicle to prevent damage.
Sent on: 1/27/2015 9:03:02 AM
Business Response to a Complaint
Complaint ID#:
[redacted]
Company Name:
[redacted]s [redacted]
Company Contact:
[redacted]
Company Phone:
8[redacted]
Company Email:
[redacted]
Person Who Sent the...
Complaint:
[redacted]
Staff Member:
Response:
MJI staff was notified customer had a failure with coolant system, which was totally unrelated to the repairs we performed. We do not know what if anything was wrong since the vehicle was not returned to us. In addition if coolant system did fail, alarms should have alerted customer to immediately stop driving the vehicle to prevent damage.
Sent on: 1/27/2015 9:03:02 AM