Mike & Joseph A/C

Revdex.com spoke with [redacted] today who explained that the unit was installed in July He states that the customer moved in days after the unit was installed, and that the house had been vacant for a year prior and doesn't believe there is any basis for comparison on the previous electric billHe said that the customer had also switched from an oil hot water heater to an electric hot water heater, and that the windows don't close properly and said that both could be reasons for the high electric bill.He said that he received several calls since the unit was installed, and came out on Thanksgiving and adjusted refrigerant levelsHe has adjusted several issues and had someone from another HVAC company come with him to look at the unitHe said that he is not aware of any current issues with the unitHe stated that he no longer does HVAC work due to his health, but that he is willing to have another HVAC company come look at the unit for Mr [redacted] , but will not offer a refund of the unit

Revdex.com spoke with *** today who explained that the unit was installed in July He states that the customer moved in days after the unit was installed,
and that the house had been vacant for a year prior and doesn't believe there is any basis for comparison on the previous electric billHe said that the customer had also switched from an oil hot water heater to an electric hot water heater, and that the windows don't close properly and said that both could be reasons for the high electric billHe said that he received several calls since the unit was installed, and came out on Thanksgiving and adjusted refrigerant levelsHe has adjusted several issues and had someone from another HVAC company come with him to look at the unitHe said that he is not aware of any current issues with the unitHe stated that he no longer does HVAC work due to his health, but that he is willing to have another HVAC company come look at the unit for Mr***, but will not offer a refund of the unit

Revdex.com spoke with [redacted] today who explained that the unit was installed in July 2014. He states that the customer moved in 4 days after the unit was installed, and that the house had been vacant for a year prior and doesn't believe there is any basis for comparison on the previous electric bill. He said...

that the customer had also switched from an oil hot water heater to an electric hot water heater, and that the windows don't close properly and said that both could be reasons for the high electric bill.He said that he received several calls since the unit was installed, and came out on Thanksgiving and adjusted refrigerant levels. He has adjusted several issues and had someone from another HVAC company come with him to look at the unit. He said that he is not aware of any current issues with the unit. He stated that he no longer does HVAC work due to his health, but that he is willing to have another HVAC company come look at the unit for Mr. [redacted], but will not offer a refund of the unit.

Review: W e had a hvac unit replace with a new one , since this was put in less than 8 months ago there has been several problems. The contractor came over and addressed the problems, admitting that once he had made a mistake, also changing out some parts under warranty. the problems are still happening, and now he will not return my calls or text messages. our electric bill went up from a average of 180 MONTH TO 500 A MONTH directly related to this issue. I am now having to get another service provider to come in and look at it while parts are under warranty we will have to pay labor for this. This is brand new equipment so there shouldn't be this type of constant problem.Desired Settlement: I want a refund of the price we paid, plus damages for the excess electric bill and any labor or fees incurred by new contractor paid for in full.

Business

Response:

Revdex.com spoke with [redacted] today who explained that the unit was installed in July 2014. He states that the customer moved in 4 days after the unit was installed, and that the house had been vacant for a year prior and doesn't believe there is any basis for comparison on the previous electric bill. He said that the customer had also switched from an oil hot water heater to an electric hot water heater, and that the windows don't close properly and said that both could be reasons for the high electric bill.He said that he received several calls since the unit was installed, and came out on Thanksgiving and adjusted refrigerant levels. He has adjusted several issues and had someone from another HVAC company come with him to look at the unit. He said that he is not aware of any current issues with the unit. He stated that he no longer does HVAC work due to his health, but that he is willing to have another HVAC company come look at the unit for Mr. [redacted], but will not offer a refund of the unit.